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Recruitment #19-004919-0008




DJS Headquarters
Office of Human Resources
120 W. Fayette Street
Baltimore, MD 21201


The position directs the activity of the Employee Relations Section by consulting with management and employees regarding employment-related issues in the workplace. Responsibilities include grievance resolution, disciplinary actions, performance and attendance improvement, probation, staff development, coordination of health benefits, FMLA, and Risk Management.

This position performs highly responsible, professional level, supervisory and managerial work as the Manager, Employee Relations for the Department of Juvenile Services (DJS). The Manager serves as the DJS technical expert and final authority to over 2,100 employees on employer-employee relations, labor-management relations, collective bargaining, leave administration and health. The Manager is responsible for developing training courses and manuals, pamphlets, charts, template letters and memoranda pertaining to employer-employee relations, internal investigations, disciplinary process to include conducting grievance conferences and writing decisions collective bargaining and for delivering training to all levels of employees. The Manager represents management at the Department of Budget and Management (DBM)settlement conferences and at the Office of Administrative Hearings (OAH).


Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation.

1. Professional HR management work in the areas of recruitment and selection, classification, salary administration, employee relations, test development and validation or as a generalist may be substituted on a year-for-year basis for up to four years of the required education.

2. Paraprofessional personnel work experience may be substituted on a year-for-year basis for up to four years of the required education. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.

3. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, business administration, public administration, statistics, tests and measurements, psychology or a related field may be substituted for up to two years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience and education.


Candidates must possess a bachelor's degree in Business Administration, Labor Relations, Human Resources, Industrial Relations, Labor Law or related field, if not substituting the specified experience for the required education.


- Professional experience working with unions in the public sector
- Professional experience working with disciplinary and grievance procedures
- Knowledge of State Personnel and Pension and COMAR
- Experience developing and delivering training to staff


1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the minimum and selective qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



The online application process is preferred. However, if you are unable to apply online, you may mail a State paper application to the address below or fax the paper application to the number below. If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted. The mailing address is:
Maryland Department of Juvenile Services, OHR-Recruitment & Examination Unit, One Center Plaza, 120 W. Fayette St., Baltimore, MD 21201, Attn: Shavonne Holman
Fax number: 410-333-4188

If you have questions about this recruitment, please contact DJS Office of Human Resources at Include the Recruitment Title/Number that is located at the top of the announcement in your email.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants are welcome to apply for all recruitments.