IT FUNCTIONAL ANALYST LEAD
|Department||DHS Family Investment Administration - Operations|
|Date Opened||10/29/2019 4:07:00 PM|
|Filing Deadline||11/12/2019 11:59:00 PM|
|Salary||$49,476.00 - $79,203.00/year|
|HR Analyst||Dylan Santos|
LOCATION OF POSITION
Department of Human Services
Family Investment Administration
Bureau of Systems Modernization and Information Analysis
1100 Eastern Boulevard
Baltimore MD 21221
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.
EXPERIENCE: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.
1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.
2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.
You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M on the closing date.
Resumes will NOT be accepted in lieu of completing the application.
Please upload any requested supporting documentation. Resumes are not required. If you are unable to upload, please fax the requested information to 410-333-0882. Only additional materials that are requested will be accepted for this recruitment.
If you have any questions concerning the recruitment process for this position, please call 410-767-7414. TTY Users: please call via Maryland Relay.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.
People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.