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IT PROGRAMMER ANALYST II

Recruitment #18-004470-0004

Introduction

The Maryland Department of Commerce is seeking qualified applicants for the position of IT Programmer Analyst II within the Division of Administration and Technology's Office of Information and Technology Management.

GRADE

17

LOCATION OF POSITION

The World Trade Center - 401 East Pratt Street, Baltimore, Maryland 21202

Main Purpose of Job

The main purpose of this position is to be responsible for performing complex and sensitive assignments related to the initiation and execution of major IT projects and administration of the departmental Customer Relationship Management (CRM) System, Salesforce, including the creation of new web applications and the maintenance of current applications.

POSITION DUTIES

Duties include:  the alignment of projects with strategic departmental direction, state e-government initiatives; IT project fiscal planning and fiscal reporting; IT project start-up and support; and establishment and implementation of IT industry standards for the management and execution of projects.  Incumbent will train users in the use of new and revised applications; ensure that IT projects adhere to the full software development life cycle including design and requirements phase, programming, testing, installation, implementation and documentation of Salesforce applications;  development and maintenance of Salesforce Web sites; be responsible for advanced level of work designing, developing, testing, implementing, documenting, maintaining, and providing support for Salesforce applications and ancillary applications.  The selected candidate will possess excellent written, interpersonal, oral communication skills; ability to handle multiple, concurrent and high priority tasks.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.

 Experience: One year of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or other developmental tools.

 Notes:

 1. Candidates may substitute six credit hours of coursework in application analysis and programming using generally accepted computer programming languages or other developmental tools for six months of the required experience.

 2. Candidates may substitute completion of high school or a high school equivalency certificate and eighteen months of experience converting data from project specifications by writing program code using generally accepted computer programming languages or other developmental tools for the required education.

 3. Candidates may substitute completion of high school or a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and application programming using generally accepted computer programming languages or other developmental tools for the required education.

 4. Candidates may substitute experience in one of the following areas: operating computers, scheduling, controlling input and output or maintaining backups or data storage, processing data on computers, evaluating, implementing and maintaining hardware and software, on a year-for-year basis for a high school education.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Computer Systems Programming classifications or Computer Systems Programming specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position will have

Experience with database reporting and basic website development.

Experience using Microsoft SQL and SQL Reporting Services.

Experience with Salesforce Administration, Salesforce Apex Development; Cirrus Insight, Chatter and Agile Project Management.

Experience as a project leader on large complex Microsoft SQL applications.

Proficiency with Microsoft Office Suite for Windows including Word, Access, PowerPoint and Excel, Google Mail and/or other relevant software. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

N/A

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a pager or cell phone.

BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Commerce at 410-767-6300.

It is highly preferred that you apply online at http://commerce.maryland.gov/commerce  Click on Work at Commerce from the left side menu.  If you are unable to apply online, please submit a resume to:                            

MARYLAND DEPARTMENT OF COMMERCE – OFFICE OF HUMAN RESOURCES

ATTN:  IT PROGRAMMER ANALYST II                        

World Trade Center – 401 East Pratt Street – 10th Floor

Baltimore, Maryland 21202 As an E-Verify and equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY  Users: call via Maryland Relay