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Recruitment #18-002586-0032


This MWE System Specialist position is located in the Office of Workforce Information and Performance (OWIP). OWIP's mission is to collect, analyze, and produce labor market and workforce information as a service to businesses, job seekers, students, workforce and economic development programs and their community service providers in Maryland. Our primary function is to make workforce and economic data and analysis easily accessible for informed decisions, from individual choices to workforce and economic policy directions.




Office of Workforce Information and Performance

1100 N. Eutaw

Baltimore, MD 21201

Main Purpose of Job

This position will support to the OWIP Director and management staff. Seeking an efficient, detail-oriented research analyst to join our growing organization. Incumbent will research interpret, manage, and analyze workforce data in order to translate results into better solutions. This position will use tools for data collection and analysis to assist in the production workforce reports, dashboards, and publications. This position will also assist in the by contributing to the LMI Team's efforts to create publications centered on LMI and WIOA Performance data.


The primary duties and responsibilities of this position are to provide technical and training assistance to the public and staff users of the Maryland Workforce Exchange Operating system and act as a liaison between Department of Labor Licensing and Regulation employees and Office support is the primary focus for providing support, training and customer service to internal and external users.


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Must have at least 2 years of experience in technical systems help desk or technical support Experience using web-based systems, testing system functionality and reporting defects.


Intermediate level experience using Microsoft Excel, Word and PowerPoint Experience involving data analysis, Help Desk customer support.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


All candidates are subject to a background check against files maintained by the Division of Unemployment (DLLR/DUI) to determine whether any monies are owed are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Applicant must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview and selection. Units will select those candidates most closely demonstrating the qualifications for interview.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources 

Attn: 18-002586-0032

N. Eutaw Street, Rm. 101

Baltimore, MD 21201

E-mail address:

The MD State Application Form can be found online Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status. T

TY  Users: call via Maryland Relay