State of Maryland

COMPUTER OPERATOR MANAGER I (#006777)

- Hourly / - BiWeekly /
- Monthly / $50,897.00-$81,680.00 Yearly


GRADE

18

NATURE OF WORK

A Computer Operator Manager I is the managerial level of work operating multipurpose, multi-tasking computers. Employees in this class supervise Computer Operator Supervisors.

Employees in this class receive managerial supervision from a Computer Operator Manager II or other data processing administrator.

The Computer Operator Manager I is differentiated from the Computer Operator Supervisor on the basis of supervisory responsibility. The Computer Operator Manager I directly supervises Computer Operator Supervisors while the Computer Operator Supervisor directly supervises lower-level Computer Operators. The Computer Operator Manager I is differentiated from the Computer Operator Manager II on the basis of supervisory responsibility. The Computer Operator Manager II directly supervises Computer Operator Manager I's.

EXAMPLES OF WORK

Plans, directs and administers the computer operations activity of an agency or data center in accordance with applicable laws, rules, regulations, policies and procedures;

Plans, coordinates, supervises and evaluates the work of Computer Operator Supervisors and related support staff;

Develops, implements and manages new and revised computer operations policies and procedures;

Develops, implements and manages training programs for computer operations staff;

Plans work schedules for the efficient use of computer resources and personnel;

Monitors computer operations for performance, reliability and utilization;

Oversees the maintenance and repair of computer hardware and related equipment;

Procures necessary computer hardware, software and supplies;

Meets with upper-level management, users, programmers, technical support staff and vendors to discuss and resolve computer operations problems;

Prepares statistical and narrative reports of routine computer operations and special projects;

Supplies information for the departmental information processing plan and budget;

Participates in the testing of new programs and systems by recommending improved operational procedures and placing the program or system in production status;

Reviews journals, catalogs and other technical literature and attends workshops, seminars and trade shows to keep abreast of the latest developments in computer technology;

May manage data communications, data entry and other related functions;

Performs other related duties.

SPECIAL REQUIREMENTS

Employees in this classification are subject to call 24 hours a day and, therefore, will be required to provide the employing agency with a telephone number where the employee can be reached or will be furnished with a beeper.

GENERAL REQUIREMENTS

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

ACKNOWLEDGEMENTS

A Class Description provides information about the Nature of Work, Examples of Work and General Requirements for a classification in the Management Service or a classification in the Skilled or Professional Service in which all positions have been designated Special Appointments. Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

Class descriptions broadly define groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Established

Jan 1 2001 12:00AM

Approved By

Director, Division of Classification and Salary

CLASS: 006777; EST: 1/1/2001; REV: ;

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