State of Maryland

COMPUTER NETWORK SPECIALIST TRAINEE (#006679)

- Hourly / - BiWeekly /
- Monthly / $42,186.00-$67,144.00 Yearly


GRADE

15

NATURE OF WORK

A Computer Network Specialist Trainee is the entry level of work planning, integrating, and maintaining software and hardware for local or wide area computer networks to include operating systems software and network communications software. Employees in this classification do not supervise.

Employees in this classification receive close supervision from a Computer Network Specialist Supervisor or other data processing administrator. The work is performed in normal office settings and at users' work sites in offices. When at users' sites, the work may involve running cables through ceilings and floors resulting in exposure to moderate amounts of dust, dirt and insulation. When performing these duties, employees in this classification wear specialized safety equipment including hard hats, goggles and masks. When at users' sites, the work may involve exposure to electrical wires and outlets, and safety procedures must be strictly followed. The work may require moving computers and printers weighing up to 80 pounds.

The Computer Network Specialist Trainee, Computer Network Specialist I and Computer Network Specialist II are differentiated on the basis of degree of supervisory control exercised by the supervisor over these employees. The Computer Network Specialist Trainee learns to perform duties under close supervision, the Computer Network Specialist I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed, and the Computer Network Specialist II performs the full range of duties under general supervision.

EXAMPLES OF WORK

Learns to consult with users to discuss local or wide area computer network software and hardware needs, to assess existing software and hardware and to survey the sites where networks will be located;

Learns to design the structure of local or wide area computer networks and prepare plans, reports and diagrams documenting the type and location of software and hardware;

Learns to install operating system software and network communications software for computer networks;

Learns to install applications software and customize as required;

Learns to configure network software and hardware to provide for efficient and effective network performance and data security;

Learns to prepare and assemble technical documentation and user documentation for network software and hardware;

Learns to monitor the performance of the network software and hardware through network management and diagnostic programs and utilities, adjust the network for maximum efficiency, maintain and analyze records of network activity, and recommend and implement network software and hardware upgrades;

Learns to diagnose network software and hardware problems and make repairs and adjustments or obtain service from software and hardware vendors and maintenance vendors;

Learns to run backups of network data, archive data as required and develop and maintain disaster recovery plans;

Learns to enter users and their network privileges onto the network and provide ongoing user support;

Learns to oversee the installation of network hardware;

Reviews technical manuals and other technical literature and attends workshops, seminars and training classes to learn various network systems used by the agency and to keep abreast of the latest developments in computer network technology;

May learn to train users in computer network software and hardware;

May learn to develop and program applications software;

May learn to install and maintain network hardware such as printers, scanners or other networked devices;

May learn to install and maintain communications links to mainframe computers;

May learn to direct support staff responsible for user support, hardware installation, data entry and other support functions;

Performs other related duties.

GENERAL REQUIREMENTS

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

ACKNOWLEDGEMENTS

A Class Description provides information about the Nature of Work, Examples of Work and General Requirements for a classification in the Management Service or a classification in the Skilled or Professional Service in which all positions have been designated Special Appointments. Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

Class descriptions broadly define groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Revised

Jan 9 2009 12:00AM

Approved By

Director, Division of Classification and Salary

CLASS: 006679; EST: ; REV: 1/9/2009;

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