State of Maryland


- Hourly / - BiWeekly /
- Monthly / $43,981.00-$64,750.00 Yearly


CORR 0004




A Correctional Residence Counselor II is the full performance level of work involving the security, supervision and counseling of adult inmates in a correctional residence program.  Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from a Correctional Residence Counselor Supervisor.  Employees are assigned to day, evening, night or rotating shifts.  Employees are subject to call-in during emergencies and staffing shortages.  Work is performed primarily in a correctional facility, and employees are continually exposed to inmates who may be abusive and hostile.

Positions in this classification are evaluated using the classification job evaluation methodology.  The use of this method involves comparing assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work Sections of the class specification.

The Correctional Residence Counselor I and Correctional Residence Counselor II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over these employees.  The Correctional Residence Counselor I learns to perform duties under close supervision.  The Correctional Residence Counselor II performs the full range of duties and responsibilities under general supervision.   The Correctional Residence Counselor II is differentiated from the Correctional Residence Counselor Supervisor in that the Correctional Residence Counselor Supervisor has supervisory responsibility for lower-level Correctional Residence Counselors and Correctional Officers.


Maintains control of facility by monitoring inmate movement at various posts (traffic, orientation, etc.) within the facility;

Enforces rules of conduct among inmates and prepares reports of infractions;

Maintains control of inmates while escorting individuals or groups within and outside of the facility;

Keeps accurate head counts of inmates at various designated times during an assigned shift;

Provides short-term and crisis counseling to inmates housed in residence facilities;

Provides referrals to inmates and their families in order to facilitate the inmate's transition into the community upon release;

Documents all services provided to inmates in the case file;

Operates manual and electronic locking devices;

May drive motor vehicles when transporting inmates;

May search inmates and visitors for contraband;

May place inmates in handcuffs, restraining belts and leg irons;

Performs other related duties.


Knowledge of the security, custody and control of inmates;

Knowledge of correctional systems and standards;

Knowledge of inmate behavior;

Knowledge of basic first aid;

Ability to learn and follow detailed procedures contained in correctional regulations, institutional directives and agency procedures;

Ability to keep order and maintain directed schedule of activities;

Ability to remain calm in stressful situations and respond in an appropriate manner according to prescribed rules and procedures;

Ability to observe, analyze and remember incidents and inmate behaviors;

Ability to prepare concise, accurate reports of events, incidents and behaviors;

Ability to communicate effectively with inmates, their families and other visitors, correctional staff and volunteers.


Education:   An Associate of Arts degree or a minimum of sixty credit hours with at least fifteen credit hours in counseling courses from an accredited college or university.

Experience: One year of experience providing crisis counseling services to adults in a correctional setting.


1. Applicants may substitute experience providing crisis counseling services to adults on a year-for-year basis for up to two years of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience in correctional institutional specialty codes in the criminal justice field of work at a rate of two years of military experience for the required experience.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


1. Employees who have not already done so must meet the selection standards required and successfully complete the training prescribed by the Maryland Correctional Training Commission for a Correctional Officer during their probationary period, (Correctional Services Article, Section 8-209, Annotated Code of Maryland). Selection standards for correctional training are listed in detail in the Code of Maryland Regulations Title 12, Subtitle 10, Chapter 01 and include the following:

U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A completed background investigation
Oral interview
Physical examination.

2. Employees in this classification are subject to substance abuse testing in accordance with the Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.


Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit H, Public Safety and Security classes.  As provided by the State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.   An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.

This classification is one level in a Non-Competitive Promotion (NCP) series.  NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance level in a classification series.  In order to be non-competitively promoted to the next level in a NCP series, an employee must: 1) perform the main purpose of the class, as defined by the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification and 3) meet the minimum qualifications of the classification.

Date Revised

July 27, 2018 

Approved By

Director, Division of Classification and Salary

CLASS: 004401; EST: ; REV: 7/1/2019;

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