State of Maryland

A Management Specialist Supervisor II is the second of two supervisory levels of work involving management systems analyses at a secretariat level department or independent agency.  Employees in this classification serve as a principal assistant to the Director of Management Systems Analysis.  Employees in this classification supervise Management Specialist Supervisors I positions.

Employees in this classification receive supervision from the Management Specialist Director or other designated administrator.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Management Specialist Supervisor II is differentiated from the Management Specialist Supervisor I in that the Management Specialist Supervisor II has supervisory responsibility for Management Specialist Supervisors I and function as a principal assistant to the Director of Management Systems Analysis while the Management Specialist Supervisor I has supervisory responsibility for lower-level Management Specialists.  The Management Specialist Supervisor II is differentiated from the Management Specialist Director in that the Management Specialist Director has supervisory responsibility for Management Specialist Supervisors II and is responsible for the management systems analysis program for a department.

Serves as a principal assistant to the Director of Management Analysis;

Assists the Director in planning, directing, coordinating and reviewing agency-wide management improvement studies of organizations, work processes, and functions involving extensive interrelationship and complexity;

Formulates program and project goals and objectives;

Plans, coordinates, supervises and evaluates the work of Management Specialist Supervisors I and related support staff;

Directs training programs for Management Specialists and support staff;

Plans, develops and initiates projects to obtain information and data useful to department management in the decision-making process;

Evaluates existing or proposed programs to assist in determining whether or not program objectives or agency objectives are being met;

Approves scope of duties, research and statistical methods, and establishes the priority of study activities;

Plans and directs the activities of several teams of Management Specialists and interdisciplinary study teams engaged in the study and the development of solutions to management problems;

Develops, plans and coordinates the activities of the agency with other agencies performing similar functions;

Recommends changes in legislation, policies or procedures based on either operational experience or changes in the mission or role of the agency;

Recommends improvements to operations, appropriate work measurement techniques and control measures to insure improved administration of programs, effective use of resources and assists in implementation of recommended improvements;

Consults administrative officials regarding policies, trends, interpretation of data, and program needs and to discuss new ideas for improving work methods;

Provides for the orderly expansion of organizational functions;

Develops and/or evaluates management consultant proposals;

Plans specialized projects to obtain information and data useful in the decision-making process;

Plans new or revised programs, evaluation methods, procedures, practices and organizational structure;

Participates in the formulation of agency policies and regulations;

Conducts or supervises studies and analyses of agency programs, organizations, procedures or systems;

Assists agencies in the planning and installation of new and improved management systems and programs;

Assists in directing the implementation of recommended improvements;

Develops and/or evaluates management consulting proposals and directs the work of management consultants;

Performs other related duties.

Knowledge of current economic trends;

Knowledge of budgeting, purchasing and fiscal controls;

Knowledge of statistical techniques and procedures;

Knowledge of the principles and practices of public administration;

Knowledge of records retention and retrieval;

Knowledge of organizational structures, staffing patterns and administrative controls;

Knowledge of techniques of collecting, classifying and tabulating data;

Knowledge of reference and research methods involving data collection, compilation and interpretation;

Knowledge of statistical techniques and procedures;

Knowledge of data processing theories and methods;

Knowledge of reference and research methods involving data collection, compilation and interpretation oriented towards organizational structures, staffing patterns and administrative control;

Knowledge of generally accepted management theories, principles and practices;

Skill in gathering, assembling and analyzing facts, drawing conclusions, and devising solutions;

Skill in selecting practices and theories and devising analytical techniques and methods suited to the problem assigned;

Skill in preparing reports, presentations, graphs and charts;

Skill in conducting interviews and establishing and maintaining effective relationships with supervisors, co-workers, administrative and operating officials, and others;

Ability to apply practices, theories, techniques, and methods to resolve management problems;

Ability to apply knowledge of the organization, functions, procedures, and legislation of the agency to assigned problems;

Ability to determine the effects and impact of recommended changes;

Ability to exercise ingenuity and inventiveness in devising solutions to problems;

Ability to supervise and coordinate the activities of lower-level Management Specialists and subordinate support staff.

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Four years of experience performing complex analytical studies of organizations, work processes and management functions at the headquarters of a secretarial-level state department or independent agency, one year of which must have been in a supervisory capacity.

OR

Experience: Five years of experience involving analytical work or its equivalent in Industrial Engineering, Business Administration (must have been in business financial management, managerial accounting, statistics, marketing research economics, or business policy formulation and administration), Public Administration (must have been in behavioral sciences, organization development, governmental budgeting, procurement and contracting, public financial management and budgeting, information technology systems development, government policy formulation and administration, or program analysis), Operations Research, or Management Systems Analysis, one year of which must have been in a supervisory capacity.

Notes:

1. Candidates may substitute graduate education from an accredited college or university in Industrial Engineering, Business Administration, Public Administration, Operations Research, or Management Systems Analysis at the rate of thirty credit hours for one year of the required non-supervisory experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Industrial Engineering, Business Administration, Public Administration, Operations Research, or Management Systems Analysis classifications or specialty codes in the management analysis field of work on a year-for-year basis for the required education.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (excluded by agency), or Z (confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded form collective bargaining.