This is supervisory clerical work in a local office of the Department of Assessments and Taxation.
Employees in these classifications supervise groups of clerical workers engaged in the various phases of the assessment record keeping process. The employee determines work assignments, sets priorities, controls the workflow, and develops and modifies work procedures. The work entails frequent contact with the general public.
The employee receives general direction from an administrative supervisor through conferences and written reports in terms of the achievement of goals for the unit. Employees have supervisory responsibility for an assigned staff of clerks:
Assessments Records Supervisor I – supervises a small sized clerical section or assists in supervision of a large sized section.
Supplemental job evaluation standards used in classifying these positions are available in the personnel office of the Department of Assessments and Taxation or in the Division of Salary Administration and Position Classification, Office of Personnel Services and Benefits.
EXAMPLES OF WORK
Assigns and supervises activities of clerical personnel in order to manage a section in a local assessment office;
Recommends modifications of clerical operations and procedures in order to improve efficiency;
Makes calculations such as: adding, subtracting, multiplying or computing percentages and areas in order to verify assessment records;
Composes correspondence regarding assessment clerical procedures to provide information to employees, other agencies, or the general public;
Compiles information from property assessment records and other reports for supervisors for the purpose of summarizing office activities;
Applies knowledge of departmental rules and regulations in order to resolve problems or provide information to the public;
May update or revise complex assessment records in order to provide accurate assessment data;
Performs other related duties.
KNOWLEDGE, SKILLS AND ABILITIES
Working knowledge of forms, records, and procedures used in a local assessments office; of routine clerical practices and procedures; of the use of office equipment; of business English, spelling, punctuation, grammar, and arithmetic; of the techniques of supervising clerical personnel;
Ability to apply departmental policies to work problems; to plan, organize and review the work of a clerical staff; to work independently on complex clerical or routine administrative tasks; to develop and implement clerical procedures; to exercise tact and resourcefulness in dealing with the public; to work effectively with supervisors, other officials and staff of other agencies; to understand and follow complex instructions.
Education: Graduation from a standard high school or possession of a State high school equivalence certificate.
Experience: Four years of clerical experience in sorting, checking, posting, or processing property assessment records and forms.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.