- Hourly / - BiWeekly /
- Monthly / $37,289.00-$58,965.00 Yearly
A Civil Rights Officer I is the entry level of work investigating alleged discrimination complaints and negotiating agreements to settle discrimination complaints in housing, employment and public accommodations based on race, color, ancestry or national origin, religion/creed, sex, marital status, disability, age, sexual orientation, gender identity, genetic information and familial status. Employees in this classification do not supervise.
Employees receive close supervision from a Civil Rights Officer Supervisor or other designated administrator. Employees may be required to work evenings and weekends based on staffing needs. The work may require travel in Maryland and other states.
Positions in this classification are evaluated using the Classification Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.
The Civil Rights Officer I and Civil Rights Officer II are differentiated on the basis of degree of supervisory control exercised by the supervisor over these employees. The Civil Rights Officer I learns to perform duties under close supervision and the Civil Rights Officer II performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.
Learns to investigate alleged discrimination complaints and negotiate agreements to settle discrimination complaints in housing, employment and public accommodations based on race, color, ancestry or national origin, religion/creed, sex, marital status, disability, age, sexual orientation, gender identity, genetic information and familial status;
Learns to interpret and explain applicable laws and regulations to advise complainants and respondents of their rights, legal requirements and responsibilities;
Learns to refer complainants to other government agencies, private organizations or groups which have the jurisdiction or the resources to better handle inquiries or complaints;
Learns to review case folders to determine complaint issues; nature, scope and direction of investigations, and the need for additional information;
Learns to interview complainants, respondents and witnesses to obtain, verify and review information, determine needed evidence, resolve issues and negotiate settlements;
Learns to negotiate pre-determination and conciliation agreements between complainants and respondents in an attempt to settle discrimination complaints;
Learns to examine personnel and business records to establish facts concerning alleged discrimination;
Learns to conduct exit meetings with complainants and respondents to discuss findings of the investigation;
Learns to determine probable cause in alleged discrimination complaints and refers unresolved cases for public hearings; Learns to investigate complaints of discrimination in State government agencies;
Learns to maintain and analyze data on racial, religious, ethnic and sexual orientation violence to determine trends;
Learns to prepare and maintain case files, conciliation agreements, pre-determination settlements, statements of findings, investigation background information and subpoena or default information to document evidence and secure support data;
Learns to establish and maintain networks with representatives of federal, State, local and other public or private agencies and organizations to conduct conciliation efforts, foster better human relations and resolve problems involving alleged discriminatory practices;
Learns to plan and conduct seminars and speaking engagements for employers, union representatives and public and private organizations to educate and promote better human relations;
Learns to testify in court and at public hearings concerning alleged discrimination practices;
Learns to provide technical assistance to representatives of federal, State, local and other public or private agencies and organizations that are formulating new human relations programs;
Prepares correspondence, reports, documents and electronic mail;
Performs other related duties.
Knowledge of the history of discrimination on the basis of race, color, ancestry or national origin, religion/creed, sex, marital status, disability, age, sexual orientation, gender identity, genetic information and familial status; Knowledge of investigating and interviewing techniques;
Ability to learn the provisions of federal, and State, and local laws defining discrimination, such as Civil Rights Acts of 1964 and 1991 and Human Relations Title 20 of the Annotated Code of Maryland;
Ability to learn the goals, regulations and policies of the Maryland Commission on Civil Rights;
Ability to learn which government agencies, private agencies or groups have the jurisdiction or the resources to handle a variety of inquiries or complaints;
Ability to prepare for and conduct investigations, obtain testimony, record facts and evaluate conflicting information;
Ability to maintain records and prepare concise and accurate reports;
Ability to negotiate settlement agreements that are amicable to all parties;
Ability to recognize subtle and blatant acts of discrimination;
Ability to establish and maintain effective working relationships with elected officials,
Administrative Law Judges, attorneys, business owners, employers, employees, landlords and the general public;
Ability to testify in court and at public hearings;
Ability to maintain confidentiality of case files;
Ability to communicate effectively;
Ability to counsel parties, interpret and explain applicable laws and regulations, and serve as a resource to refer people to other appropriate regulatory government agencies, private organizations or other groups;
Ability to maintain objectivity in adversarial situations;
Ability to use word processing, spreadsheet and electronic communication software programs.
Education: A Bachelor’s degree from an accredited college or university.
Experience: One year of professional work experience in human relations, civil rights, legal work, community relations, law enforcement, personnel, counseling or social services work involving interviewing, investigating or interrogating others.
1. Candidates may substitute additional professional work experience as specified above on a year-for-year basis for the required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in General Legal and Administrative classifications or General Legal and Administrative specialty codes in the Legal field of work on a year-for-year basis for the required experience and education.