State of Maryland

ASSESSMENTS OFFICE MANAGER ASSISTANT B (#000904)

- Hourly / - BiWeekly /
- Monthly / $35,078.00-$55,270.00 Yearly


GRADE

12

NATURE OF WORK

An Assessments Office Manager Assistant is the supervisory level of work assisting in the oversight of the administrative and clerical operation for all phases of the assessments records process in a local office of the Department of Assessments and Taxation. Employees are assigned to either an A or B county. The A counties are Anne Arundel, Baltimore, Montgomery, Prince George’s and Baltimore City. The B counties are Carroll, Charles, Frederick, Harford, Howard, Washington and Worchester. Employees in this classification supervise clerical staff.

Employees receive general supervision from the Assessment Office Manager B or Assessment Office Manager A. Employees in this class may be required to work evenings, weekends or holidays.

Position allocation within these classifications is evaluated using the Classification Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.

EXAMPLES OF WORK

Supervises a clerical staff in order to assist in the management of the administrative and clerical operation of a local assessments office;

Supervises and evaluates staff in order to improve efficiency and effectiveness;

Makes recommendations to the office manager for improvements in clerical operations;

Reviews production data and work reports of subordinate staff in order to establish productivity goals and measures;

Responds to inquiries from government officials, other agencies and the general public in order to resolve questions regarding assessments records;

Conducts and participates in meetings with other staff in order to make recommendations for improvement;

Performs other related duties.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of the principles, practices and problems of office management;

Knowledge of the techniques of supervision;

Knowledge of the policies and procedures used in local assessment offices;

Knowledge of business English, spelling, punctuation, grammar and arithmetic; Knowledge of the principles and practices of State budget and personnel procedures;

Ability to plan and organize the work of subordinates;

Ability to develop and implement clerical procedures and to evaluate their effectiveness;

Ability to identify problem areas and recommend appropriate solutions;

Ability to prepare and present reports and recommendations;

Ability to establish and maintain effective working relationships with agency staff, public officials and the general public;

Ability to understand and follow complex instructions.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalence certificate.

Experience: Four years of clerical or technical experience in processing property assessment records and forms.

Note: 

1. Additional experience performing general clerical duties may be substituted on a year-for-year basis for up to 2 years of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in financial administration and program classification or financial administration and program specialty codes in the accounting and budget field of work on a year-for-year basis for the required experience. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Not Applicable

ACKNOWLEDGEMENTS

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Revised

September 1, 2014

Approved By

Director, Division of Classification and Salary

CLASS: 000904; EST: ; REV: 9/1/2014;

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