- Hourly / - BiWeekly /
- Monthly / $37,289.00-$58,965.00 Yearly
A Data Entry Operator Manager II is the second managerial level of work keying large amounts of data from source documents into a computer or onto magnetic tape or disk according to a production schedule. Employees in this classification supervise lower-level Data Entry Operator Managers.
Employees receive general supervision from a higher-level information technology administrator. Positions in this classification are evaluated using the Classification Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.
The Data Entry Operator Manager I and the Data Entry Operator Manager II are differentiated on the basis of supervisory responsibility. The Data Entry Operator Manager I has supervisory responsibility for Data Entry Operator Supervisors while the Data Entry Operator Manager II has supervisory responsibility for lower-level Data Entry Operator Managers.
Manages, through lower-level Data Entry Operator Managers, the keying of alpha, numeric or symbolic data from source documents into a computer or onto magnetic tape or disk according to a production schedule;
Plans, coordinates, supervises and evaluates the activities of lower-level Data Entry Operator Managers; Trains lower-level Data Entry Operator Managers:
Consults with lower-level Data Entry Operator Managers on the operation of data entry equipment in the application of policies and procedures of the data entry unit;
Reviews, prioritizes and schedules work assignments and monitors work flow to meet production requirements and customer needs;
Maintains current operating and program manuals to assist staff and to expedite work processed by the data entry unit;
Confers with staff of remote data entry sites, vendors, customers, technical support and agency programming staff to resolve equipment and screen problems;
Calculates staff, inventory and equipment needs for current and future data entry work assignments to maximize use;
Confers with customers to plan, prepare and revise documents for new or revised data entry assignments to facilitate processing;
May coordinate work assigned to shift supervisors to meet production requirements;
May coordinate work of the data entry unit with remote sites to meet production requirements;
May plan and budget for the hiring of contractual employees;
Performs other related duties.
Knowledge of data entry procedures and practices;
Knowledge of the principles and methods of supervision;
Knowledge of the uses of computer systems as they relate to data entry functions;
Knowledge of purchasing and budget administration;
Skill in resolving data entry equipment and screen problems;
Skill in developing procedures and guidelines and preparing production reports;
Skill in communicating effectively with co-workers;
Skill in activating, saving and deactivating data entry devices;
Ability to plan, coordinate, supervise and evaluate the activities of lower-level Data Entry Operator Managers.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience supervising employees keying large amounts of alpha, numeric or symbolic data from source documents into a computer or onto magnetic tape or disk according to a production schedule.
Note: 1. Clerical experience may be substituted on a year-for-year basis for the required education.
2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Data Transcriber classifications or Data Transcriber specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience, one (1) year of which must have been in an administrative supervisory or consultative capacity.