Montgomery County Commission Human Resources Department

IT Technician (#CO0271)

Pay Grade

A07

Nature of Work

The fundamental reason this position exists is to learn and perform basic entry-level technical work involving the installation and maintenance of city, county or the Airport Authority’s IT-related systems and equipment involving three general categories: 1) systems (SW and applications), 2)  networks (HW and infrastructure), and 3) telecommunications systems and equipment. Work responsibilities include communicating with users, installing various hardware and/or software, telecomm systems, supporting city/county/airport-wide networks communication software, hardware components, Internet software, troubleshooting and resolving IT-related problems. Employees in these positions are supervised closely until becoming more proficient and provide assistance into city/county/airport IT users to ensure their systems function properly and meet their needs. Employees are monitored closely, routinely receive hands-on guidance from higher level IT staff and report to an IT Specialists.

Minimum Qualifications

Network/Infrastructure: Must have an Associate’s Degree in Computer Science (or a related field) OR at least two (2) years of experience in technology including computer maintenance/ support, networking, server administration, installing, maintenance, and servicing of telecommunications equipment, structured cabling, and fiber optics and infrastructure  Qualified experience may substitute for the required education.

Systems: Must have an Associate’s Degree in Computer Science (or a related field) OR at least two (2) years of experience in basic programming experience using Microsoft.NET based programming languages such as Visual Basic or C.  Qualified experience may substitute for the required education.

NOTE:  Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.

 

Special Requirements

Must be willing to work nights or weekends as required.  Must be able to work from home using assigned IT equipment, when on-call, and must carry and respond to a cell phone. Must have a valid driver’s license. Applicants will be required to submit to a thorough background investigation prior to employment.
CLASS: CO0271; REV: 7/19/2022;