Recruitment #24-126-0034


Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers diverse cultural, recreational, and educational opportunities.

Job Description

Loudoun County Department of Family Services seeks a dedicated and experienced professional leader for its Child Protective Services (CPS) Supervisor positions.

The successful candidate will join the Department of Family Services which envisions better health, safety, and well-being for all and supports individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination. This critical supervisory position directs and supports the work of the Senior Family Services Specialist and Family Services Specialists. The Specialists investigate or assess allegations of child abuse or neglect, document them within mandated timeframes, and identify and refer families to appropriate services to prevent the recurrence of abuse or neglect. Under the direction of a Program Manager serving with a peer supervisory team, this position provides leadership and oversight of the Child Protective Services program.

This work is multifaceted, as outlined in its core responsibilities:

  • Supervising Senior Family Services Specialist and Family Services Specialist staff that investigates and assesses child abuse or neglect complaints during regular business hours, evenings, overnight, weekends, holidays, on a scheduled rotation, or as assigned using strengths-based and trauma-informed perspectives.
  • Providing crisis intervention to ensure an appropriate and timely response 24 hours/7 days per week to emergency, high-risk and life-threatening situations involving children and youth.
  • Assuring adherence to all local, state, and federal policies, procedures, and regulations for investigations, assessments, and record keeping.
  • Reviewing documentation and electronic records for accuracy, adherence to all policies and procedures, clarity, and completeness.
  • Collaborating with agency partners to identify and address service gaps.
  • Developing community resources and services.
  • Managing contracts for community services.
  • Approving and monitoring the budget for purchased client services.
  • Conducting informal staff quarterly reviews and performance appraisals annually; addressing performance issues promptly.
  • Recruiting, hiring, and training new staff.
  • Addressing client/customer/consumer complaints and concerns promptly. 
  • Analyzing and evaluating program success.
  • Providing community and programmatic crisis intervention and emergency responses as directed. 
  • Completing special projects as assigned.

We are seeking candidates with:

  • General knowledge of the human services system with specialized knowledge and experience in at least one (1) program area related to CPS.
  • Leadership experience in a team environment.
  • Knowledge regarding a family services system of care philosophy and values.
  • Knowledge of government structure, operation, and regulatory functions.
  • Experience establishing and maintaining effective working relationships with individuals in diverse roles, such as families, colleagues, agencies, vendors, consultants and state and local government officials.
  • Ability to think critically and creatively to address crises and resolve problems within the service delivery system. 
  • Excellent organizational and time management skills, including reprioritizing, performing, and completing critical competing tasks.
  • Excellent communication skills, both oral and written, with the ability to reach a variety of audiences. 
  • Proficiency in Microsoft Outlook, Word, PowerPoint and Excel software.

The hiring salary is commensurate with the experience 

Job Requirements

Bachelor's degree in Social Work, Psychology, Sociology or a directly related field; four (4) years of professional work experience in child, family, adult, or aging welfare or social services setting to include one (1) year of supervisory experience; or equivalent combination of education and experience.


  • A master's degree from an accredited college or university in Social Work, Psychology, Sociology, or a directly related discipline, all of which required a practicum before graduation.
  • Currently licensed or license-eligible (transferable) in the Commonwealth of Virginia as an LCSW or LPC. 

Special Requirements

  • Successful candidates must be available for duty beyond the normal workday which includes nights, weekends, and holidays, as required to perform functions of the position.
  • This position is considered essential personnel and will require report to work during times designated countywide as approved for unscheduled leave regardless of the emergency (e.g., weather, transportation, disaster).
  • May also be required to work and may be assigned to an alternate worksite(s) within the county to carry out duties that support operational needs.

Post Conditional Offer Contingencies

Successful candidates will undergo CPS, Criminal, and DMV checks. The candidate must possess and maintain a valid resident's driver's license.


Loudoun County Regular Full-time Employees are eligible for full benefits including but not limited to the following as a part of a total rewards package!

  • Retirement from the Virginia Retirement System (VRS)
  • Annual leave
  • Sick leave
  • Annual Paid Holidays
  • Group Health Plan
  • Group Life Insurance
  • Exceptional Performance Recognition
  • Credit Union Membership
  • Employee Assistance Program (EAP)
  • Education and Career Development


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