PLANNER II- CUSTOMER SERVICE CENTER

The Loudoun County Planning and Zoning Customer Service Center is seeking a professional planner. The primary responsibility is researching and responding to customer inquiries on zoning regulations and land development processes from walk-ins, emails, phone calls, and the Loudoun Express Request website and mobile application. Other tasks may include facilitating legislative land development pre- meetings with land developers; assisting with checklist review and the acceptance and review of land development applications; and handling public hearing waiver requests and period of validity extension requests. Loudoun County is a dynamic community that is leading growth in the Washington, D.C. metropolitan area.

Bachelor’s degree in Planning, Management, Public Administration, Urban Management, Architecture, Landscape Architecture, Geography, or related field; two (2) years of experience related work experience in professional planning; equivalent combination of education and experience.

The successful candidate must be customer service focused and exhibit excellent writing, presentation, and analytical skills; facilitation and problem-solving skills; the ability to communicate effectively with staff, applicants, the public, as well as elected and appointed officials; the ability to meet deadlines and maintain product quality while managing multiple assignments.

This position requires the ability to research complex zoning issues, interpret the Loudoun County Zoning Ordinance and Comprehensive Plan, prepare written correspondence, read plans, and interact with the public.

The Department of Planning and Zoning promotes teleworking. This position is eligible for limited teleworking opportunities. This position requires a valid driver's license, driving record, credit, and criminal background checks.