PUBLIC SAFETY SYSTEMS ADMINISTRATOR

Recruitment #23-132-4062

Job Description

Do you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County's Department of Information Technology is currently seeking a Public Safety Systems Administrator. Job Description: The Public Safety System Administrator position is part of a team that is responsible for end user and system support of Public Safety infrastructure and applications on a 24X7 basis. This position provides system administration, project management, implementation, end user documentation, and oversight to the applications and systems supporting the Public Safety end users. The user base includes Fire/Rescue, Sheriff’s Office, Emergency Communications Center, Adult Detention Center, Purcellville and Middleburg PD, Office of Emergency Management, the Courts, Animal Services, and Commonwealth Attorneys.

This position will lead tasks and projects such as troubleshooting outages, deploying software to systems and user devices, and providing technical systems administrative support. This position will also assist with the installation, configuration, operation, and maintenance of system hardware and software. This position will lead projects including upgrades, installations, and migration of systems for the Public Safety agencies. This position will coordinate the change activities of other teams within Information Technology and Public Safety that may impact Public Safety communication systems. (Network, Security, Servers, software updates). As such, it requires leadership capabilities to communicate and challenge all parts of the organization, including Public Safety leaders, directors, and end users to improve operational excellence.

The infrastructure supported includes 9-1-1 positions, 50+ applications, VPNs, mobility platform, Mobile Data Terminals, Command center vehicles, and other assets. Through the management of projects along with other technology advancements will increase service delivery requirements for the Public Safety Communications and Engineering Support Activity. Advancements in technology such as the availability of Geolocation of callers and responders, situational awareness applications, and interoperability between LMR and Mobile networks will increase the number of applications to Public Safety users and the resulting support required.

Hiring commensurate with experience.

Benefits:

Loudoun County Regular Full-time Employees are eligible for full benefits including but not limited to the following as a part of a total rewards package:

 

  • Retirement from the Virginia Retirement System (VRS)
  • Annual leave
  • Sick leave
  • Annual Paid Holidays (15 per year)
  • Group Health Plan
  • Group Life Insurance
  • Exceptional Performance Recognition
  • Credit Union Membership
  • Employee Assistance Program (EAP)
  • Education and Career Development?
  • This position is Non-Exempt, so you are paid by the hour

 

 Click here for a full list of County Benefits

Job Requirements

Bachelor’s degree in computer science/information technology, network, or IT systems administration; four (4) years' of relevant experience, preferably in a government setting, in systems administration and project management; or equivalent combination of education and experience

Special Requirements

Knowledge

  • Previous work with Public Safety systems and IT networks
  • Windows Server 2016, 2019
  • MS Active Directory
  • SQL databases
  • IP network routing (VPNs, DNS, DHCP)
  • IP telephony
  • Next Generation 911 technologies such as 911 phone switch, CAD, and mapping applications
  • Motorola P25 Radio networks
  • VPN applications such as NetMotion

 

Skills

  • Windows Server administration
  • Windows Desktop administration
  • Virtual Desktops administration
  • VM Ware Cloud Application support
  • IP Network routing and design
  • IP telephony (SIP, VOIP) routing
  • Communication skills
  • Leadership
  • Project management

 

Abilities

  • Ability to configure desktop environments
  • Ability/ understanding of IP networks
  • Ability to work in a team and manage customer issues
  • Ability to manage projects, produce schedules, manage vendors
  • Ability to trouble shoot a wide range of issues, from minor user issues to full network or system outages

Prefer certification in MCSA Windows Server 2016-2019.  CompTIA IT Fundamentals NetMotion Administrator.

This position will be required to be on-call every third week. 

Post Conditional Offer Contingencies

The successful candidate will undergo a CJIS/Fingerprint background and DMV check.