ZONING PERMITS MANAGER

Loudoun County, Virginia, is comprised of County staff who dedicate their talents, education and experience to make a difference. In the Department of Building and Development, we place a high value on work-life balance, professional development and service to our dynamic community. Join our team of professionals who are committed to Community, Teamwork and Innovation in a collaborative, fast-paced environment.

The Loudoun County Department of Building and Development is seeking a talented, customer service oriented individual to lead and manage a team responsible for reviewing zoning permit applications for conformance to the Loudoun County Zoning Ordinances and various other administrative and legislative approvals.

The successful candidate will be responsible for the following, in support of the Permits Division Manager:

• Leading a team of six Zoning Permit Planners and one Permit Proffer Manager, including, mentoring, coaching, performance direction and providing continuous feedback. 
• Planning, directing, managing and overseeing the activities and operations of the zoning permit program.
• Gathering, reviewing and analyzing data to ensure program continuity and timely reviews. 
• Participating in the development and management of the Division budget and metric evaluation. 
• Ensuring individual and team collaboration with the Department of Planning and Zoning, Zoning Administration. 
• Ensuring their team provides excellent customer service and support services to the department, the County organization, stakeholders and the public. 
• Fostering a collaborative and innovative environment for staff to complete their work. 
• Serving as a member of the County's Business Assistance Team (BAT). 
• Supporting strategic plans and projects for the Department and the County. 
• Overseeing the Permit Division in the absence of the Division Manager.

Requires any combination of education and experience equivalent to a Master's degree with major coursework in urban planning, engineering, or a related field plus 2 years related experience in zoning, planning and/or proffer management.

A minimum of 2 years supervisory experience is preferred.

The Division seeks a strong leader with the ability to foster collaboration, motivate staff, further develop staff knowledge and strengthen employee performance. Position requires excellent communication, organizational, and time management skills and the ability to effectively communicate policies and procedures to staff, customers and community contacts. The Zoning Permits Manager/Program Administrator should have a working knowledge of local codes and ordinances and experience with legislative proffers and conditions. This individual should be self-motivated and be able to adapt to change.

The position requires the ability to manage program workflow and products within critical timelines; facilitate process improvements; think strategically about operational and programmatic issues; communicate ideas clearly, concisely and effectively; analyze conflicts and facilitate resolutions. This position must establish effective relationships with other employees, officials, business community and the general public. Superior customer service skills are essential and the ability to work effectively in a team environment is required.

Employment is contingent upon successful completion of a criminal background check, credit check and DMV driving record check.