PUBLIC BENEFITS SUPERVISOR

Recruitment #22-123-3620

Introduction

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington, DC, Loudoun offers a diverse blend of cultural, recreational, and educational opportunities.

The Department of Family Services administers a wide variety of programs and services that assist children, youth, families, individuals with disabilities, and older adults with basic supports and medical needs as well as services to protect children and vulnerable adults from abuse, neglect, and exploitation.  All services are delivered under state and federal mandates or under local initiatives that seek to improve family stability, help families achieve safe and affordable housing, and increase self-sufficiency.

Our vision is better health, safety, and well-being for all. Our mission is to support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.

Job Description

The Loudoun County Department of Family Services is currently seeking talented and highly motivated candidates who are looking to work in a diverse, exciting, and fast paced work environment and have a desire to help Loudoun County residents obtain public benefits and work with staff to enhance their professional development.

This position is responsible for oversight of the Supplemental Nutrition Assistance (SNAP), Medicaid and Temporary Assistance to Needy Families (TANF) programs. This position will have direct oversight of the Title IV-E Program that determines eligibility for Federal IV-E payments for children in foster care and ensures all Federal and State mandates are followed. Responsibilities include direct, daily oversight of a Public Benefits team of 6-8 staff who process new public benefits applications and provide ongoing case management for public benefits recipients. This position is responsible for evaluation of service delivery to ensure State timeliness and accuracy mandates are met.

Additional responsibilities include on call supervision for customers that visit or call the agency, strategic planning for unit performance, collaboration with community contacts, and supporting staff in their professional development. The successful candidate may be required to perform work that involves crisis situations and is required to make decisions involving people, resources, and property.

People who are successful in this role:

  • Have extensive knowledge of complex federal, state, and local SNAP, Medicaid, TANF, and Title IV-E Program policies.
  • Have demonstrated supervisory skills and the ability to communicate complex policies to customers and staff.
  • Ability to collaborate with other units and divisions within the department to ensure service delivery.
  • Establish relationships with community partners to promote and support public benefits programs.
  • Have effective oral and written communication skills.

Hiring range: $57,146.64 - $77,147.96; salary is commensurate with experience

Job Requirements

  • Minimum Education /Experience Bachelor's degree in Social Work, Psychology, Counseling, Public Administration, or related field and three (3) years of related work experience including one (1) year of supervisory experience in the area identified, or equivalent combination of education and experience.
  • Fluency in Spanish is preferred.
  • Possess a valid driver's license.

Special Requirements

  • This position is located in our Sterling office, and will be required to rotate to other locations, as requested.
  • This position may be assigned and required to work at an alternate work site(s) to carry out duties that support the needs of the County.
  • In addition, you must be available for duty beyond the normal workday (8:30am - 5:00pm), which includes nights, weekends, and holidays, as required to perform functions of the position for the assigned department.

Post Conditional Offer Contingencies

Successful candidate will undergo a criminal history, CPS, and credit check.

Conclusion

Loudoun County Regular Full-time Employees are eligible for full benefits including but not limited to the following as a part of a total rewards package.

  • Retirement from the Virginia Retirement System (VRS)
  • Annual Leave
  • Sick Leave
  • Annual Paid Holidays
  • Group Health Plan
  • Group Life Insurance
  • Exceptional Performance Recognition
  • Credit Union Membership
  • Employee Assistance Program (EAP)
  • Education and Career Development

Click on a link below to apply for this position: