PROGRAM MANAGER II

Recruitment #21-129-2182

Job Description

Loudoun County is currently seeking a talented, highly motivated individual to serve as the Project Manager/Coordinator (PM) on a commercial off -the-shelf (COTS) replacement project for one of the County's largest custom applications. This position will require coordination and communication with county staff from multiple departments and program areas, business partners (internal and external), vendors, County Administration, and the Board of Supervisors. Critical to the success of this position is the ability to effectively communicate project status and requirements to the Executive Sponsor, and the Steering and Executive Committees for the project. The successful candidate must be able to analyze and adjust project resources to minimize project risks. The project manager must also advocate, on behalf of the County, with all vendors associated with the project on matters of scheduling, budget, and resources. The project management role will include delivering the Electronic Land Management System COTS implementation project within the defined scope, quality, time, and cost constraints, including, but not limited to the functional requirements, technical requirements, use cases, conceptual technical architecture, and other documents provided by Loudoun County staff.

This position requires excellent customer service skills; ability to influence business partners and vendors; ability to successfully interact with various levels inside and outside of the County; and the ability to operate in a fast-paced environment. The focus of the PM will be from a business perspective but will also involve organization and maintenance of all requirements from a third-party vendor and the County. The successful candidate must manage the project plan and schedule to include maintaining and communicating the project scope, delivery schedule, resource requirements, and integration efforts. This position reports to County Administration and will collaborate closely with the Department of Information Technology (DIT) and other community development departments.

Job Requirements

The PM will be responsible for all aspects of IT project management, governance, assessment, and control. The PM will collaborate with the COTS vendor PM, under the guidance of Gartner project management experts, to define requirements, maintain the project plan and schedule, identify resource needs, and provide transparent clear communication across all levels of the organization. Key job requirements include:

  • Proven ability to manage large scale COTS implementation projects.
  • Ability to create an inspiring team environment with an open communication culture.
  • Collaborate with stakeholders to elicit and define business requirements and translate those into a project plan with full involvement of the project team.
  • Monitor, maintain, and report (to project team, County departments and management, and vendors) the project status on a continual basis and for the duration of the project.
  • Ensure the project stays on track within defined timelines, deliverables, and budget.
  • Provide input on performance against deliverables and manage resource changes over the course of the project.
  • Routinely meet with application owners, developers, analysts, and programming code staff, to ensure business needs will be met by the functionalities of the new application.
  • Experience with planning the course of large complex project(s), including the management of milestones, resource needs in the form of staff hours, budgets, and the use of various technologies and tools.
  • Provide input to subject matter experts in organizational change management (OCM), training, and communications to help ensure the organization is prepared for implementation and those activities are aligned with the project plan and schedule.
  • Track the course of projects through meetings, conferring with developers and/or vendor personnel, and reviewing reports. Update project plan and schedule as needed. Document changes to scope or functionalities through a defined process.
  • Assess compliance of development process with accepted methodology and communicate to responsible DIT and other County department management and staff. Document exceptions or deviations as needed. Convene meetings and plan agenda to ensure important issues are communicated and resolved.
  • Report on progress of project, use of staff, expenditures, progress on milestones, and the like to application owners.
  • Create and foster productive team environments.
  • Provide guidance to project staff as needed.

Special Requirements

Requires any combination of education and experience equivalent to a bachelor's degree in Management Information System (MIS), Computer Science, or related field and at least three years of experience in project management.

Preferred Qualifications:

  • Project Management Professional (PMP) certification.
  • Experience with Land Management systems.
  • Experience working with County or Government agencies.

Post Conditional Offer Contingencies

Temporary employment is contingent upon successful completion of a criminal background check, credit check, and DMV driving record check.

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