Director of Safety and Security Services

Plans, develops, implements, and directs the safety and security services of the District to ensure protection for all students, District staff, and the public and provides oversight of the public safety contract for the campuses within the District and the District’s emergency preparedness plan.

Plans, develops, implements, and directs comprehensive safety and security programs, services, operations, and related initiatives for the District in accordance with national, state, and local safety and security requirements and standards.

Directs the administration of the District’s emergency preparedness plan including the mitigation of hazards, threats, incidents, and other vulnerabilities at colleges and locations throughout the District.

Directs and participates in a variety of District-wide and college assessments to include identification of vulnerabilities, evaluation of the nature of the threat, or hazard, rating of the identified vulnerability, and identification of appropriate mitigation strategies and measures.

Serves as District liaison with local, state, and national agencies, including but not limited to the Federal Emergency Management Agency, Homeland Security, Los Angeles County and City Offices of Emergency Management, local law enforcement and first responders, and Emergency Survival Program.

Coordinates with the District’s colleges on the development, implementation, and facilitation of best practices and initiatives in safety and security.

Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, logical needs, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the contracted safety and security provider, and directs the implementation of improvements.

Develops and implements effective communication systems, tools, protocols, reporting, and alert messages for communicating safety, security, and emergency information with staff, students, and the public.

Analyzes and evaluates the logistical needs and actions required to support specific safety and security services and an operations center including requirements for money, manpower, material, facilities, equipment, and services and makes appropriate recommendations.

Develops and implements comprehensive standardized safety and security training programs; plans, develops, implements, and evaluates drills and exercises to ensure consistency in the use of safety and security measures and engagement of all stakeholders within the District.

Directs District-wide Clery Act compliance by: developing, implementing, and communicating District policies, processes, and procedures related to Act compliance; collaborating with internal and external constituencies in the collection and tracking of data; working with college and security services personnel in the analysis of crime trends and patterns and development of corrective plans and responses; and assuring that required statistics, reports, and notices related to security and fire safety are complete, timely, and published in compliance with Act requirements.

Investigates and resolves problems regarding safety and security-related complaints, safety functions; and takes appropriate action to ensure a timely and equitable resolution.

Directs the response to individual site incidents and emergencies to provide technical support, ensure resources are available and mobilized, and provide leadership in collaboration with appropriate executive management of the college or location.

Performs damage assessment and recovery efforts including submittal of appropriate documents for reimbursement from federal, state, or other agencies.

Plans and coordinates security for special events and the security of all participants and stakeholders.

Researches and monitors federal, state and local laws, regulations, societal changes, court decisions, and guidelines that may impact safety and security-related programs, and ensures District-wide compliance with such regulations in an effective, efficient, and economical manner.

Develops cooperative working relationships with contracted staff and other safety and security employees; represents the District in meetings with members of other public and private organizations, business, educational and community groups, and the public.

Represents the District as a variety of meetings and committees on matters related to assigned operations.

Directs and prepares correspondence, reports, and presentations regarding assigned operations.

Prepares and administers the District’s safety and security budget and monitors and approves expenditures; assists in the forecast of additional funds needed for contracted services, staffing, equipment, supplies and materials.

Directs the work of assigned staff and monitors the performance of security service contractors.

Performs related duties as assigned.

A Director of Safety and Security Services plans, develops, implements, and directs safety and security services for the District designed to ensure protection for all students, District staff, and the public; provides oversight for the major programs, functions, and activities of the public safety contract for the campuses within the District; and provides oversight for the District’s emergency preparedness plan including the mitigation of hazards, threats, incidents, and other vulnerabilities at colleges and locations throughout the District.

A Safety and Emergency Preparedness Manager plans, develops, implements, and manages assigned safety and emergency management programs and services for the District and its colleges.

General direction is received from the Deputy Chancellor. General supervision is exercised over professional, technical, and clerical personnel assigned to safety and security tasks. Functional supervision is exercised over college personnel assigned to safety, security, and emergency preparedness functions and contracted safety and security provider personnel.

Knowledge of:

Principles, procedures, and standards of institutional safety and emergency management

Federal, state, and local regulations and guidelines related to safety and emergency management and disaster medical assistance, including Clery Act

Federal, state, and local safety and emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services

Principles of project management including goal setting, logistics and operations planning, program development, and implementation and evaluation

Security Operations Center operations and the use of video and other digital protection systems

Principles, practices, and techniques of safety and security related to patrol, traffic enforcement, crime scene control and investigation, and protection of life and property

Communication systems, tools and resources for safety and emergency management

Current trends and developments related to safety, security, and emergency management

Principles and techniques of investigation and identification and equipment used

Functions, services, and funding sources of a college campus public safety department

Organization, management, and recordkeeping practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the department

National Incident Management System (NIMS) and similar emergency preparedness protocols

Principles and practices of risk management related to safety and security

Safety practices and equipment used related to the work

Principles and practices of supervision and training

Principles and practices of budget preparation and control

Capabilities of computer applications, systems, and hardware used in safety and security services

Ability to:

Formulate a clear organizational vision and operational goals and objectives for the management of the District’s safety, security, and emergency management programs

Administer and direct a multifaceted and complex safety, security and emergency management program

Establish and implement a comprehensive program of reporting and communication

Develop and implement the operating policies required to achieve goals and objectives

Evaluate program operations and personnel

Anticipate conditions, plan ahead, and establish priorities; act independently and promptly to situations and events

Recognize the critical elements of problems, develop and evaluate data, and determine strategies, solutions, and procedures

Prepare and present effective oral and written communications, presentations, and reports

Integrate technology into business decisions and operation

Effectively communicate highly technical information concisely and in understandable terms

Successfully navigate and thrive in a multi‐institution context through persuasion, consensus, and effective communication

Foster trust and confidence; earn support from internal and external constituencies

Establish and maintain effective working relationships with industry representatives, officials of public and private organizations, administrators, staff, and the public

Travel to offsite meetings

Education:

A bachelor’s degree from a recognized college or university preferably with a major in security management, emergency management, criminal justice, business administration, public administration, or related field. Four years of additional qualifying experience may be substituted for the degree requirement.

Experience:

Five years of recent full-time, paid professional-level experience in developing and managing comprehensive safety and security programs and services for a public organization, military organization, law enforcement entity, or large corporate entity.

Special:

A Certified Protection Professional (CPP) certification, or its equivalent, issued by the American Society for Industrial Security (ASIS), or a comparable recognized association is desirable.

A valid Class “C” California driver’s license must be obtained within 10 days of establishing residency in the State of California

Travel to locations throughout the District is required.