Los Angeles Community College District

Technical Training Coordinator (#5435)

$44.83-$55.54 hourly / $7,770.99-$9,626.89 monthly / $93,251.88-$115,522.68 annual


Definition

Plans, develops, implements, coordinates, delivers, and evaluates a technical training program involving the District's SAP and PeopleSoft modules and other information technology areas.

Typical Duties

Plans and develops a comprehensive technical training program involving the District's SAP and PeopleSoft modules and other information technology areas.

Assesses training needs through consultation with college administration, District Office administration, and end-users.

Conducts end-user training on the District's SAP and PeopleSoft modules.

Coordinates training schedules and arranges for facilities and equipment.

Develops and implements operating policies, guidelines, and procedures for the assigned training program.

Develops criteria, standards, and guidelines for the evaluation of the assigned training program.

Prepares a variety of training materials including manuals, reference guides, handouts, and other visual aids.

Prepares reports, promotional materials, navigation instructions, and presentations on the assigned training program.

Provides assistance to the District's IT project management team by facilitating meetings to develop project charters, plans, and schedules and conducts project manager and quality assurance training.

Performs related duties as assigned.

 

Distinguishing Characteristics

A Technical Training Coordinator plans, develops, implements, coordinates, delivers, and evaluates a technical training program involving the District’s SAP and PeopleSoft modules and other information technology areas.

A Professional Development Coordinator develops, implements, manages, and evaluates customized professional development programs and activities for various groups and individuals at a college or District Office.Policies and content for faculty professional development activities, however, remain within the purview of the Academic Senate as provided in State Law and District policy.

A Training and Staff Development Manager plans, develops, implements, coordinates, delivers, and evaluates comprehensive interdisciplinary training and development programs and services for classified employees for the purpose of improving job and interpersonal skills of employees, preparing employees for career advancement, reducing turnover, providing new employees with an orientation, recognizing employees’ contributions, and responding to employees’ suggestions.

Supervision

General supervision is received from a classified or academic administrator. Functional supervision may be exercised over staff assigned to the project.

Class Qualifications

Knowledge of:

Capabilities of Enterprise Resource Planning (ERP) systems such as SAP, Peoplesoft, Oracle, etc.

Training principles and methods for varied learning styles

Teaching and facilitation skills

Operation and application of a wide variety of desktop publishing and multimedia software and development tools such as Microsoft Office Suite, Adobe Acrobat, Adobe Dreamweaver, Power Point, HTML, etc.

New trends and development in the training field

Methods and techniques of writing, composition, layout and production of training materials

Principles of report, screen, and form design

Principles of organization and management

Skill in:

Making effective, informational, and motivational presentations to diverse audiences

Ability to:

Plan, develop, implement, and coordinate a comprehensive technical training program in a manner consistent with management objectives and employee needs and interests

Consult with administrators and staff to define and design a technical training program

Effectively assess training and development needs

Train users in information technology topics

Communicate effectively orally and in writing

Recognize the critical elements of problems, develop and evaluate data, determine solutions, and make recommendations

Prepare effective and comprehensive oral and written communications, reports, publications, and presentations

Effectively use computer equipment and software in the performance of duties

Anticipate conditions, plan ahead, establish priorities, and meet schedules

Establish and maintain effective working relationships with administrators, staff, and users

Travel to offsite meetings and events

Learn new concepts in the field of training

Entrance Qualifications

Education and Experience:

A bachelor's degree from a recognized college or university preferably with a major in computer information systems, management information systems, or a related field.

AND

Four years of recent full-time, paid professional experience in developing and implementing a comprehensive technical training program. Qualifying experience in an Enterprise Resource Planning (ERP) system environment is desirable.

Special:

A valid Class “C” California driver’s license must be obtained within 10 days of establishing residency in the State of California.

Travel to locations throughout the District is required.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

 


CLASS: 5435; EST: ; REV: 5/9/2018;