Los Angeles Community College District

SAP Quality Assurance Analyst (#5417)

$52.81-$65.42 hourly / $9,153.73-$11,339.87 monthly / $109,844.76-$136,078.44 annual


Analyzes quality assurance aspects of various SAP applications and performs complex quality assurance testing and programming using Hewlett Packard Quality Center (HP QC).

Typical Duties

Analyzes technical impact and business risks of proposed changes to various SAP applications using HP QC.

Develops, maintains, and modifies custom programs in HP QC using Visual Basic.

Participates in the development of all aspects of SAP system standards including but not limited to ABAP and Java programming, business data warehouse report, and security.

Gathers, analyzes, and translates business requirements into test models and develops test strategy and plans to ensure that new and revised systems meet defined user needs.

Provides estimates and schedules to achieve work prescribed in test plans and identifies tasks and resources needed.

Interfaces with SAP technical and functional team members to develop ongoing metrics for measuring test execution, regression testing, performance testing, and defect rates, and develop solutions to testing defects.

Develops test scripts for quality assurance purposes using software such as HP Quick Test Professional and HP Load runner.

Identifies security requirements for HP QC and acts as security administrator.

Reviews and reports on the quality of the development and maintenance of programs and systems including programming, documentation, and process quality.

Perform validations of custom programs and objects to assure adherence to District standards.

Develops reports and statistics for reporting on quality assurance standards and adherence by departments.

Identifies training opportunities for functional and technical team members to improve their overall quality assurance competency.

Stays current on the latest trends and methods of application development related to testing and quality assurance of SAP applications.

Attends technical conferences and seminars as designated by supervisor and briefs SAP technical and functional team members on new developments in the field of SAP testing and quality assurance.

Performs related duties as assigned.

Distinguishing Characteristics

An SAP Quality Assurance Analyst applies advanced technical knowledge in the analysis, testing, and programming of quality assurance aspects of various SAP applications. Proficiency in Hewlett Packard Quality Center and Visual Basic programming is essential for the performance of the duties of the position.

An SAP ABAP Programmer performs complex ABAP programming, design, testing, and debugging functions related to the implementation, enhancement, and support of SAP modules. Proficiency in SAP ABAP programming is a critical component of the position.


General supervision is received from an SAP/ERP Manager. No supervision is exercised.

Class Qualifications

Knowledge of:

Quality assurance methodology, metrics, process, tools, documents and their implementation

Principles of HP QC administration for SAP applications including security, programming, and operating system and associated sub modules

HP Script writing and development – both for manual and automated testing of SAP applications

Visual Basic Programming

Quality assurance performance measurement systems and result tracking

Methods of developing operational process specifications as it relates to quality assurance process and methods

Software development lifecycle process and procedures

Software applications such as MS Project, MS Power Point, MS Word, MS Access and MS Visio

Principles and techniques of systems analysis and testing

Principles of program documentation

Principles of training

Ability to:

Set up and design HP Quality Center including security roles and use of appropriate security concepts

Identify business user needs, develop action plans, identify deliverables, and present results

Develop, maintain, and modify custom applications in HP QC using Visual Basic

Design and develop test scripts using HP QC automation and manual methods

Implement quality assurance standards for software development and testing design

Identify and analyze quality risks of SAP applications

Express difficult and complex concepts clearly and concisely both orally and in writing

Write clear comprehensive reports, documentation, instructions, and training materials

Anticipate conditions, plan ahead, establish priorities, and meet project schedules

Listen and communicate effectively with team members

Train system users effectively

Establish and maintain effective working relationships with administrators, staff, and users

Stay abreast of current trends and technical advancements in information processing systems that fall within the assigned area

Present and lead discussions on SAP testing and quality assurance as it relates to current operational needs

Entrance Qualifications


Graduation from a recognized four-year college or university, preferably with a major in computer information systems, management information systems, computer science, computer engineering, or a related field.


Three years of recent full-time paid professional-level experience in applying quality assurance techniques and processes using HP Quality Center in an ERP system environment. Qualifying experience with an SAP system is desirable.


Completion of a recognized HP Quality Center certification is desirable.

A valid Class "C" California driver's license may be required for some positions.

Travel to locations through the District may be required for some positions.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.


CLASS: 5417; EST: ; REV: 6/11/2013;