Los Angeles Community College District

SAP Quality Assurance Analyst (#5417)

$59.13-$73.25 hourly / $10,248.75-$12,696.41 monthly / $122,985.00-$152,356.92 annual


Analyzes quality assurance aspects of various SAP applications and performs complex quality assurance testing and programming using Application Life Cycle Management (HP ALM). Practices Quality Assurance Methods and Procedures and is the administrator for associated tools such as Live Compare.

Typical Duties

Analyzes technical impact and business risks of proposed changes to various SAP applications using HP.

Work with infrastructure team and management to insure HP ALM and Live Compare is maintained at the latest approved General Accepted Release.

Develops, maintains, and modifies custom programs in HP ALM using Visual Basic.

Participates in the development of all aspects of SAP system standards including but not limited to ABAP and Java programming, business data warehouse reporting, and security.

Gathers, analyzes, and translates business requirements into test models and develops test strategy and plans to ensure that new and revised systems meet defined user needs.

Updates and maintains the SAP Team standards and protocol document as directed by Manager.

Provides estimates and schedules to achieve work prescribed in test plans and identifies tasks and resources needed.

Interfaces with SAP technical and functional team members to develop ongoing metrics for measuring test execution, regression testing, performance testing, and defect rates, and develop solutions to testing defects.

Interacts with SAP technical and functional team members and assists team by developing test scripts as requested for quality assurance purposes using software such as HP Quick Test Professional.

Identifies security requirements for HP ALM and acts as security administrator.

Reviews and reports on the quality of the development and maintenance of programs and systems including programming, documentation, and process quality.

Participates as member of The Root Cause Analysis Team as assigned.

Perform validations of custom programs and objects to assure adherence to District standards.

Develops reports and statistics for reporting on quality assurance standards and adherence by departments.

Identifies training opportunities for functional and technical team members to improve their overall quality assurance competency.

Stays current on the latest trends and methods of application development related to testing and quality assurance of SAP applications.

Attends technical conferences and seminars as designated by supervisor and briefs SAP technical and functional team members on new developments in the field of SAP testing and quality assurance.

Acts as Team Trainer in QA\QC policies and procedures.

Performs related duties as assigned.

Distinguishing Characteristics

An SAP Quality Assurance Analyst applies advanced technical knowledge in the analysis, testing, and programming of quality assurance aspects of various SAP applications. Proficiency in Hewlett Packard Application Life Cycle Management and Visual Basic programming and script writing is essential for the performance of the duties of the position.

An SAP ABAP Programmer performs complex ABAP programming, design, testing, and debugging functions related to the implementation, enhancement, and support of SAP modules. Proficiency in SAP ABAP programming is a critical component of the position.


General supervision is received from an SAP/ERP Manager. Functional supervision may be exercised over lower-level programming staff assigned on a project-by-project basis.

Class Qualifications

Knowledge of:

Quality assurance methodology, metrics, process, tools, documents and their implementation

Principles of HP ALM administration for SAP applications including security, programming, and operating system and associated sub modules

HP Script writing and development – both for manual and automated testing of SAP applications

Visual Basic Programming

Quality assurance performance measurement systems and result tracking

Methods of developing operational process specifications as it relates to quality assurance process and methods

Software development lifecycle process and procedures

Software applications such as MS Project, MS Power Point, MS Word, MS Access, MS Visio, and Live Compare

Principles and techniques of systems analysis and testing

Principles and procedures of program documentation

Information technology concepts and capabilities

New trends and developments in the field of information technology

Principles of training

Ability to:

Set up and design HP Application Life Cycle Management including security roles and use of appropriate security concepts

Identify business user needs, develop action plans, identify deliverables, and present results

Develop, maintain, and modify custom applications in HP ALM using Visual Basic

Design, develop, and test automated test scripts using HP ALM automation for team members

Implement quality assurance standards for software development and testing design

Identify and analyze quality risks of SAP applications

Express difficult and complex concepts clearly and concisely both orally and in writing

Work effectively and independently on assigned projects

Prepare clear, concise, and comprehensive reports, documentation, instructions, and training materials

Anticipate conditions, plan ahead, establish priorities, and meet project schedules and deadlines

Listen and communicate effectively with team members

Train system users effectively

Consistently use and promote professional standards and practices related to assignments

Maintain a focus on details, quality, and precision in the performance of duties

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Build rapport with clients and maintain a professional demeanor while handling complex user issues

Maintain high levels of customer service and satisfaction

Maintain confidentiality of work-related information and materials

Work effectively with administrators, technical and functional team members, and users

Stay abreast of current trends and technical advancements in information processing systems that fall within the assigned area

Present and lead discussions on SAP testing and quality assurance as it relates to current operational needs

Entrance Qualifications

Education and Experience:

A bachelor's degree from a recognized college or university, preferably with a major in computer information systems, management information systems, computer science, computer engineering, or a related field AND three years of recent, full-time, paid, professional-level experience in applying quality assurance techniques and processes using HP Application Life Cycle Management in an ERP system environment. Qualifying experience with an SAP system is desirable.


Completion of a recognized HP Application Life Cycle Management certification is desirable.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.


CLASS: 5417; REV: 9/23/2020;