Los Angeles Community College District

SAP/ERP Manager (#5405)

$67.57-$83.71 hourly / $11,712.63-$14,509.89 monthly / $140,551.56-$174,118.68 annual


Definition

Plans, defines, and develops SAP/ERP systems strategies and standards and coordinates, manages, and evaluates the work of assigned SAP/ERP production support and project teams.

Typical Duties

Plans, manages, and evaluates the work of assigned SAP/ERP production support and project teams including but not limited to areas such as SAP Financial, SAP Material Management, SAP Project Systems, SAP Human Resources, SAP Plant Maintenance, SAP Planning Budget and Formulation, SAP Business Warehouse, SAP Government Risk and Compliance, SAP Portal (ESS and MSS), SAP HP Quality Assurance, and ERP student systems to meet project needs, priorities, and deadlines.

Defines and develops systems strategies and standards, defines the scope of projects, coordinates project schedules, and monitors performance and progress.

Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures and processes, problems, input and output requirements, and levels of systems access.

Analyzes and evaluates complex technical SAP systems, and ERP student systems work methods, procedures, controls, and information and documentation systems.

Coordinates the development and design of new rules and procedures including but not limited to general accounting, accounts receivable/payable, specially funded, inventory, enterprise accounting, budget, procurement activities, inventory management, material management, audit activities, payroll, employee benefits, positions control and human resources processing, academic scheduling, student registration, admissions, course management, grade reporting, and other student and academic systems processing.

Coordinates the documentation of SAP systems and ERP student systems processes and transactions in support of business processes defined by functional unit process owners.

Coordinates the configuration and testing of functionality of SAP systems and ERP student systems modules from the development phase to production.

Applies functional knowledge to design and customize workflow systems that provide seamless integration for SAP systems and ERP student systems modules.

Interfaces with users to interpret and clarify complex configuration details and process change requirements involving SAP systems and ERP student systems modules.

Plans and manages SAP production support and project budget.

Prepares oral and written project status reports and provides updates to project stakeholders .

Develops, revises, and monitors standards for systems documentation.

Evaluates the operational effects of applications software.

Manages work efforts between functional and technical teams engaged in the analysis, design, configuration, testing, maintenance, and quality assurance of SAP systems and ERP student systems modules to ensure optimal system performance.

Reviews feasibility studies conducted by staff and evaluates recommendations regarding requirements for new systems and enhancements to existing systems and ensures that the systems design fits the needs of the users.

Provides technical assistance in training, mentoring, and coaching professional and technical staff on complex matters related to assigned area.

Maintains effective and cooperative working relationships with process owners, administrators, functional and technical team members, and users.

Coordinates and participates in user and support training involving the usage of SAP systems and ERP student systems.

Performs related duties as assigned.

Distinguishing Characteristics

An SAP/ERP Manager plans, defines, and develops, SAP/ERP systems strategies and standards, and coordinates, manages, and evaluates the work of assigned SAP/ERP production support and project teams engaged in analyzing and defining assigned SAP/ERP systems functions and business processes and user needs, configuring, and maintaining SAP/ERP systems modules, and validating the systems design. Systems modules include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Project Systems, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, SAP HP Quality Assurance, SAP Business Warehouse, SAP Portal (ESS and MSS), and ERP student systems modules.

An SAP Team Leader (Finance)/(Human Resources)/ERP Team Leader (Student Systems) plans, assigns, and supervises the work of an assigned SAP/ERP team engaged in analyzing and defining systems functions and business processes and user needs, performing complex functional configuration, testing, and maintenance tasks for the assigned module, and validating the systems design; develops and designs appropriate business processes in conjunction with functional managers and personally performs the more complex professional work of the team. Incumbents in this class are not required to perform technical programming duties.

An SAP Functional Business Analyst (Finance)/(Human Resources)/(Plant Maintenance)/ERP Business Analyst (Student Systems) analyzes and defines complex systems functions and business processes and user needs and performs complex functional configuration, testing, and maintenance tasks for the assigned system modules according to operational needs. Incumbents in this classification use SAP functional and applications knowledge to analyze and translate departmental requirements into deployed functionality in the assigned system. The performance of technical programming duties is not a part of these positions.

Supervision

General supervision is received from the Chief Information Officer. General supervision is exercised over assigned production support and project teams.

Class Qualifications

Knowledge of:

SAP/ERP implementation strategies

Principles of SAP systems such as Human Resources, Financial, Material Management, Planning Budget and Formulation, Government Risk and Compliance, Plant Maintenance, SAP Portal (ESS and MSS), and Business Warehouse

Principles of SAP project systems

Principles of SAP HP Quality Assurance

Principles of an Enterprise Resource Planning (ERP) system

Principles of programming in languages such as ABAP and Java

Principles and techniques of systems analysis, configuration, and testing

SAP ASAP methodology

Methods of developing operational process specifications

Characteristics and capabilities of state-of-the art technology in financial, human resources, material management, and student systems information processing

Principles and practices of accounting, procurement, employee benefits, payroll, financial, material management, audit reporting, and human resources processing

Student and academic business processes such as academic scheduling, student registration, admissions, course management, and grade reporting

Industry and professional standards for business systems, procedures, and methods within the areas of finance, accounting, procurement, human resources, and student systems

Concepts and techniques of project management including project control, planning, estimating, resource management, and quality assurance

Federal, State, and local laws, ordinances, codes, and regulations related to financial, material management, budget, audit, human resources, and student information processing

Principles of budgetary planning, management, and cost control

Principles of work simplification and modification

Principles of organization and management

Principles of program documentation

Principles of report, screen, and form design

Principles of supervision, team building, and training

Ability to:

Plan, coordinate, manage, and evaluate the work of assigned SAP/ERP production support and project teams

Manage and and provide leadership in multiple projects of a complex and technical nature concurrently

Review and evaluate detailed project management plans to ensure tasks are completed on time, within budget, and meet specifications

Estimate time and manpower requirements for a variety of information systems projects

Prepare effective written and oral communications, reports, and presentations

Develop and document complex operational and technical processes, functions, and procedures involving assigned SAP systems and ERP student systems modules

Analyze complex business problems involving assigned SAP systems and ERP student systems modules and develop appropriate solutions

Express difficult and complex concepts clearly and concisely both orally and in writing

Write clear and comprehensive reports, instructions, and training materials

Write clear and logical documentation

Interpret and apply applicable rules, laws, and procedures to assigned SAP systems and ERP student systems operations

Anticipate conditions, plan ahead, establish priorities, and meet project schedules

Review and evaluate project deliverables

Prepare clear guidelines and procedures

Coordinate training activities for the assigned teams

Provide technical assistance to users and staff

Motivate, direct, train, and develop others

Stimulate teamwork and promote cohesiveness to achieve team and project goals

Establish effective working relationships with administrators, functional and technical team members, users, and vendors

Analyze and interpret technical materials accurately and effectively in written communications, reports, and presentations

Communicate effectively orally and in writing Implement quality assurance efforts for software use and design

Stay abreast of current trends and technical advancements in the areas of SAP systems and ERP student information processing Present and lead discussions on SAP/ERP functionality as it relates to current operational needs

Learn the characteristics of new systems and update skills to adapt to changing technology

Entrance Qualifications

Education:

Graduation from a recognized four-year college or university, preferably with a major in business administration, public administration, computer information systems, management information systems, or a related field.

Experience:

Five years of recent full-time paid professional-level experience in the configuration and modification or management of SAP Financial, SAP Material Management, SAP Human Resources, or ERP student systems, two years of which must have been in a supervisory capacity.

Special:

A valid Class "C" California driver's license.

Travel to locations throughout the District may be required.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

 


CLASS: 5405; EST: ; REV: 6/11/2013;