Los Angeles Community College District

Training & Staff Development Manager (#5021)

$65.67-$81.35 hourly / $11,382.16-$14,100.49 monthly / $136,585.92-$169,205.88 annual


Definition

Plans, develops, implements, manages, delivers, and evaluates District-wide comprehensive interdisciplinary training and development programs and services for various groups and individuals.

Typical Duties

Develops and manages District-wide interdisciplinary comprehensive training and development programs and services for classified, unclassified, management, and administrative employees on a variety of program and service content areas including, but not limited to, new hire employee orientation, technical and specialized skills training, supervisory and management skills development, coaching and mentoring, career development, upward mobility, employee recognition, customer service, creative problem solving, and effective communication.

Develops and conducts needs assessments to determine current and anticipated employee training and development needs and recommends priorities, plans, and activities which address management objectives and employee interests.

Prepares clear and comprehensive grant proposals to obtain funds for the assigned programs and services.

Identifies employees for participation in training and development activities and encourages employees to enroll in offered programs and services.

Delivers training courses using lecture group discussions, small group exercises, web-based programs, e-Learning systems, pod casts, , interactive videos, and other methods.

Advises and consults with administrators, professional development staff, and other District staff in formulating and implementing training plans and special training programs and services.

Confers with various District committees, groups, and training professionals to discuss training priorities and proposals and elicit ideas and support for the programs and services.

Compiles and shares information about successfully implemented District training and employee recognition programs with District staff.

Develops and implements operating policies, guidelines, and procedures for the assigned training and development programs and services.

Develops criteria, standards, and guidelines for the evaluation of training and development programs and services.

Coordinates training and development schedules and arranges for qualified speakers and instructors, equipment, and facilities.

Analyzes and evaluates the effectiveness and quality of training and development programs and services through focus groups, surveys, and other available data.

Researches information on new and emerging technologies that support training and development programs and activities.

Selects, trains, assigns, and evaluates the work of assigned staff.

Prepares a variety of training materials including manuals, brochures, and other visual aids.

Prepares reports, promotional materials, and presentations related to training and development programs and services.

Develops and maintains the District’s training and development website in collaboration with the public relations and information technology departments.

Identifies sources and evaluates consultant and vendor available training and development courses and materials; recommends purchases designed to meet the needs of the District; processes requires business, contract, and legal procurement documents in accordance with District policy.

Develops and maintains the budget for the assigned programs and services.

Represents the District at local, regional, state, and national meetings and conferences related to training and development activities.

Directs the maintenance of training files and records.

Performs related duties as assigned.

Distinguishing Characteristics

A Training and Staff Development Manager plans, develops, implements, manages, delivers, and evaluates District-wide comprehensive interdisciplinary training and development programs and services for various groups and individuals for the purpose of improving job and interpersonal skills of employees, preparing employees for career advancement, reducing turnover, providing new employees with an orientation, recognizing employees’ contributions, and responding to employees’ suggestions. Polices and content for faculty professional development activities, however, remain within the purview of the Academic Senate as provided in State law and District policy.

A Professional Development Coordinator develops, implements, manages, and evaluates customized professional development programs and activities for various groups and individuals at a college or the District Office. Polices and content for faculty professional development activities are the purview of the Academic Senate as provided in State law and District policy.

A Technical Training Coordinator plans, develops, implements, coordinates, delivers, and evaluates technical training programs focuses on specialized technology skills required by ERP systems such as SAP, Peoplesoft, and related systems and technologies.

Supervision

General supervision is received from a classified administrator. Functional supervision is exercised over college staff, consultants, and vendors providing professional development programs and activities for staff. Immediate supervision is exercised over assigned technical and clerical staff.

Class Qualifications

Knowledge of:

Training principles and methods for varied learning styles

Teaching and facilitation skills

Current trends and developments in the training and development field

Methods and techniques of writing, composition, layout, and production of training materials

Operation and application of a wide variety of desktop publishing and multimedia software and development tools such as Microsoft Office Suite, Adobe Acrobat, etc.

Community and organizational resources complimentary to training and development activities

Occupational requirements for a wide range of jobs and job levels

District and college organizational structure, policies, procedures, rules, and regulations

Principles of budget development and maintenance

Research methods and techniques used in the field of training and development

Principles and practices of organization and management

Principles of supervision

Organization and management of records

Capabilities of computer applications, systems, and hardware used in the field of training and development

Skill in:

Making effective presentations to diverse audiences

Ability to:

Develop, implement, and manage effective comprehensive and diverse training and development programs and services of the District

Consult with administrators and staff to define and design training and development programs

Effectively facilitate training sessions on various topics

Effectively assess, target, and align training and development needs with individual, departmental, and college and District goals

Establish realistic training and development program goals and evaluate program results

Communicate effectively orally and in writing

Motivate participants to successfully complete training and development program objectives

Collect and evaluate data pertaining to training and development programs

Effectively handle diverse interpersonal and intergroup relationships

Develop and implement effective policies and procedures for the assigned programs and services

Integrate technology into business operations

Prepare clear and comprehensive proposals, presentations, reports, and publicity materials

Anticipate conditions, plan ahead, establish priorities, and meet schedules

Select, motivate, train, and supervise assigned staff

Effectively utilize computer equipment in the performance of duties

Establish and maintain effective working relationships with administrators, faculty, and students in a diverse community

Travel to off-site meetings and events

Learn specialized computer applications

Entrance Qualifications

Education:

A bachelor's degree from a recognized college or university preferably with a major in training and development, human resources,  or a related field.

Experience:

Five years of professional-level full-time paid experience in developing and implementing a comprehensive employee training program. Experience in a higher education setting is desirable.

Special:

A valid Class "C" California driver's license must be obtained within 10 days of establishing residency in the State of California.

Travel to locations throughout the District is required.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.


CLASS: 5021; EST: 12/2/2002; REV: 4/12/2023;