Los Angeles Community College District

Performs a variety of specialized technical support duties involving financial aid data management, compliance, and reporting related to the District’s major financial aid programs.

Performs specialized technical support duties for ongoing compliance monitoring and auditing of financial aid data, transactions, and PeopleSoft system processes to ensure adherence to federal and state regulations, requirements, and District procedural guidelines related to financial aid programs.

Reviews student financial aid data files from computerized sources to verify accuracy and/or identify errors such as eligibility status, disbursement amounts, and other variances; and makes corrections to master records and systems.

Utilizes computerized financial aid and related systems to input and extract financial aid data from a variety of specialized financial aid and student records systems including such as ED Express (EDE), Common Origination and Disbursement (COD), National Student Loan Database System (NSLDS), Return to Title IV, National Student Clearinghouse, and Webgrants.

Prepares ongoing and special financial aid reports related to assigned work.

Participates in compiling documentation and data validation in order to respond to routine audit inquiries.

Assists college financial aid staff with resolving financial aid system and data issues related to assigned work.

Attends and participates in seminars, conferences, workshops, and other training sessions to learn about state and federal laws and regulations pertaining to financial aid.

May assist in testing configuration of financial aid system additions and changes.

May assist in the development and recommendation of new procedures and changes in existing clerical/technical procedures.

May participate in financial aid workshops sponsored by the Central Financial Aid Unit.

Performs other related duties as assigned.

A District Financial Aid Systems Technician performs a variety of specialized technical support duties involving financial aid data management, compliance, and reporting related to the District’s major financial aid programs in the Central Financial Aid Unit of the Educational Services Center.

A District Financial Aid Systems Supervisor plans, schedules, and supervises the work of Central Financial Aid Unit (CFAU) staff of the Educational Services Center engaged in providing specialized technical support duties in financial aid data management, compliance, and reporting of programs for the District.

General supervision is received from a District Financial Aid Systems Manager or District Financial Aid Systems Supervisor.

Knowledge of:

Federal and state regulations, requirements and procedural guidelines pertaining to governmentally-funded programs of student financial assistance

Eligibility requirements and application procedures for financial aid programs

Computerized financial aid award and tracking systems

Report and business correspondence formats

Customer service techniques for public contact in person, on the telephone, and in written communication

Recordkeeping procedures

Correct use of business English, punctuation, spelling, and grammar

Capabilities of computer applications and systems used in the management of student financial aid operations

Ability to:

Perform a variety of specialized technical support duties in financial aid management, compliance, and reporting

Understand, interpret, and apply laws, regulations, and procedures concerning financial aid programs

Critically review financial aid data and resolve discrepancies

Effectively utilize computer systems and software in the performance of duties

Work effectively and cooperatively with a diverse pool of students, staff, faculty, and the public

Train support staff to use various types of computers and software programs

Gather and compile statistical and financial data

Give clear and concise instructions

Work under the pressure of recurrent deadlines with frequent interruptions

Perform mathematical computations accurately

Keep information confidential

Provide technical assistance to others

Prepare reports and correspondence

Work in a high volume environment

Communicate technical data effectively orally and in writing

Maintain accurate records and files

Learn specialized software applications including PeopleSoft financial aid modules

Education and Experience:

A. Graduation from high school or its equivalent AND two years of recent, full-time, paid technical experience in a college or university financial aid office which included utilizing at least one specialized computer application program that supports financial aid operations. College-level course work in accounting, finance, economics, business administration, public administration, or a related field is desirable. Experience with an ERP system is desirable.

OR

B. An associate degree or its equivalent from a recognized college or university, preferably with course work in accounting, finance, economics, business administration, public administration, or a related field AND one year of recent, full-time, paid technical experience in a college or university financial aid office which included utilizing at least one specialized computer application program that supports financial aid operations. Experience with an ERP system is desirable.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.