Los Angeles Community College District

Senior Compliance Investigator (#2203)

$47.81-$59.23 hourly / $8,286.80-$10,265.89 monthly / $99,441.60-$123,190.68 annual


Definition

Plans, organizes, and supervises the day-to-day activities of a small unit engaged in investigating, analyzing, and resolving complaints, grievances, of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District; personally performs the more complex investigation of complaints in accordance with applicable laws and regulations.

Typical Duties

Plans, assigns, and supervises the work of staff engaged in investigating, analyzing, and resolving complaints, grievances of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District.

Conducts the more complex investigations of complaints in accordance with applicable federal and state statutes and District policies at locations throughout the District; prepares reports and issues communications detailing findings, conclusions, and recommendations.

Confers with concerned parties in an effort to resolve relevant concerns and complaints at the earliest possible point in the process.

Recommends procedures and practices to promote diversity, equity, and inclusion and to assure compliance with applicable diversity, civil rights, equal employment opportunity, gender equity, accessibility, and related laws, regulations, policies, guidelines, and agreements.

Establishes and actively maintains liaison with administrators and supervisors to collaboratively develop and implement sound practices designed to advance diversity, equity, and inclusion through processes that promote the advancement of civil rights, gender equity, accessibility for individuals with disabilities, and equal employment opportunity in District operations and activities.

Supervises the collection, compilation, analysis, interpretation, and presentation of information and statistical data related to assigned responsibilities.

Identifies underrepresented and underserved populations throughout the District and provides guidance in the recruitment of administrators, faculty, staff, and students to meet location diversity goals and objectives.

Develops and implements assigned training activities for administrators, faculty, staff, and students to increase awareness and sensitivity to diversity, civil rights, gender equity, accessibility for individuals with disabilities, equal employment opportunity policies and related matters.

Establishes and maintains effective working relationships with administrators, faculty, staff, and students and with representatives of federal, state, and local agencies, commissions, and committees.

Assists in the negotiations of solutions to complaints and recommends corrective action as appropriate.

Analyzes the possible effects of and makes recommendations on proposed legislation and regulations related to compliance.

Effectively utilizes the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects.

Prepares a variety of descriptive and evaluative reports and correspondence, including workforce and applicant pool analyses for EEO and diversity monitoring and reporting purposes.

Attends and participates in committees to provide subject matter advice and guidance related to assigned responsibilities.

Oversees the maintenance of records related to investigations.

Acts on behalf of the Director in his/her absence on designated matters.

Performs related duties as assigned.

Distinguishing Characteristics

A Senior Compliance Investigator plans, organizes, and supervises the day-to-day activities of a small unit engaged in investigating, analyzing, and resolving complaints, grievances, of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District; personally performs the more complex investigation of complaints in accordance with applicable laws and regulations.

A Compliance Investigator applies a thorough knowledge of federal, state, and local laws, regulations, and guidelines in the investigation, analysis, and resolution of grievances, appeals, and complaints related to one or more of the following areas: civil rights, gender equity, sexual harassment, equal employment opportunity, and accommodations of individuals with a disability enforcement and related policies, procedures, and practices of the District.

An ADA Compliance Officer develops, implements, and evaluates policies, procedures, and standards for the effective administration of a comprehensive District ADA compliance program; coordinates and monitors compliance activities.

A Director of Diversity, Equity, and Inclusion develops, implements, administers, and monitors a variety of compliance programs to ensure compliance with federal and state statutes focused on diversity, equity, and inclusion for the District which include but are not limited to equal employment opportunity, discrimination, Americans with Disabilities Act, and Title IX.

Supervision

General supervision is received from the Director of Diversity, Equity, and Inclusion. Immediate supervision is exercised over assigned professional, technical, and clerical staff.

Class Qualifications

Knowledge of:

Federal, state and local laws, regulations, and guidelines related to civil rights enforcement including but not limited to equal employment opportunity, sexual harassment, gender equity, and the Americans with Disabilities Act

Employment policies, procedures, and practices of the District, including collective bargaining agreements

District Board Rules and administrative policies related to equal employment opportunity, sexual harassment, discrimination, gender equity, and accessibility for individuals with disabilities, and other related areas

Fact finding and investigative methods and procedures

Principles of management and organization

Principles and techniques of counseling, guidance, and conflict resolution

Principles of and techniques used to promote human and inter-group relations

Research, analytical, and statistical methods used in assigned area

Organization, functions, and key staff of the District

Characteristics and working conditions of all job classifications used in the District

Organization and management of records

Principles of supervision and training

Capabilities of computer systems, software, and hardware used in compliance programs

Ability to:

Plan, conduct and evaluate complex professional work related to areas such as equal employment opportunity, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities, and other related matters

Compile data and analyze complex and unusually difficult situations; translate findings into clear, concise reports and recommendations; meet important deadlines

Analyze training needs and develop appropriate training programs pertinent to assigned area

Develop methods and procedures that improve efficiency of assigned functions

Interpret and apply applicable laws, regulations, policies, and precedents pertinent to assigned area

Work effectively and tactfully with individuals from diverse ethnic, social, and economic backgrounds

Establish and maintain effective working relationships with District administrators, staff, employee representatives, students, and regulatory agency representatives

Develop innovative, workable solutions to complex and sensitive problems

Independently complete complex assignments and meet schedules

Maintain a high level of confidentiality

Prepare effective and comprehensive oral and written communications, reports, and presentations

Effectively utilize computer equipment, software, and hardware in the performance of duties

Evaluate work methods and performance

Motivate, train, and supervise assigned staff

Travel to various locations to conduct investigations and training

Learn specialized computer applications

Entrance Qualifications

Education and Experience:

A. A bachelor’s degree from a recognized college or university, preferably with a major in public administration, educational administration, human resource management, law, business administration, or a related field AND four years of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related areas. Qualifying experience with an educational institution and supervisory is desirable.

OR

B. A master’s degree from a recognized college or university with a major in public administration, educational administration, human resource management, law, business administration, or related field AND two years of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related areas. Qualifying experience with an educational institution and supervisory is desirable.

Special:

A valid Class “C” California driver's license is required.

Travel to locations throughout the District is required.

Reasonable Accommodations

Reasonable Accommodation

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class. In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.


CLASS: 2203; EST: 8/14/2019; REV: ;