Los Angeles Community College District

Division Operations Specialist (#2083)

$38.59-$47.81 hourly / $6,689.24-$8,286.80 monthly / $80,270.88-$99,441.60 annual


Provides project and business management support to the Division executive officer by: conducting internal Division studies related to best practices, programmatic implementation, and compliance; facilitating Division business transactions; providing project and change management support; and acting as a liaison for the District executive in communicating, addressing, and resolving designated matters.

Typical Duties

As directed by the Division executive officer, conducts and oversees special projects related to new or improved business management practices for application to Division programs, services, or operations.

Compiles data and background information and prepares informative correspondence and reports on assigned projects.

Compiles Division and project budget documents by consolidating, balancing, and integrating unit budget requests consistent with established management priorities, objectives and available resources; reviews expenditure reports; provides status reports to Division leadership; initiates required adjustments, additions, and transfers.

Works with Division supervisors and the District contracts and procurement staff in systematically and efficiently managing major purchases, contract creation, execution, analysis, and management negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting sourcing potential contract partners, pricing, scheduling, delivery, and performance expectations.

Confers with Division leadership and stakeholders for the purpose of gathering data, devising work plans, monitoring project progress, and disseminating project information.

Recommends changes in processes and methods to insure consistency, reduce errors, improve processing time, affect appropriate controls and auditability, and/or increase customer satisfaction.

Formally documents process flows and creates procedure manuals; creates training materials for division staff and customers.

Develops and implements systems for controlling the location, arrangement, access to, use of, and retention of Division operating and transactional documents and records.

Provides training and facilitates change management initiatives resulting from assigned projects; provides status reports and progress updates to Division leadership.

Writes comprehensive reports and correspondence related to assign projects.

May assume responsibility for a Division unit or process as part of a project or in the absence of assigned personnel.

May represent the division at meetings, committees, and conferences on designated matters.

Performs related duties as assigned.

Distinguishing Characteristics

A Division Operations Specialist supports a Division executive by performing evaluative work related to Division specific program operations, management, and organizational efficiency and productivity; facilitating Division business transactions; and providing project and change management support as directed to operational units of the Division.

Specialized Analyst classifications are distinguished from operations specialists based on the requirement for full professional-level competence in a specific field of business, i.e. finance, engineering, human resources, procurement, business and the need to apply professional principles and theories to assignments requiring in-depth analysis of business problems and issues as opposed to conventional problems and situations in work-flow, work distribution, organizational structure, and/or administration.


General supervision is received from a classified or academic executive. Functional supervision may be exercised over professional, technical, and clerical staff on a project-by-project basis.

Class Qualifications

Knowledge of:

Principles and practices of business and public administration

Principles of organization and management

Techniques of data collection, analysis, and interpretation

Principles and practices of budgeting and financial management

Principles and practices of contracting and procurement

Principles of project management

Principles of training

Capabilities of computer systems, software, and hardware used in the business and operational activities of the assigned administrative division

Ability to:

Gather, assemble, and analyze facts, draw conclusions and devise practical solutions to operational business problems

Evaluate work methods and procedures

Estimate project requirements and organize resources to meet goals and objectives

Interpret laws, rules, regulations, and policies related to assigned projects

Plan and organize work to meet deadlines

Work independently on assigned projects

Train and provide technical assistance to others

Prepare clear, comprehensive, and effective reports, correspondence, and presentations

Effectively utilize computer equipment, software, and management information systems in the performance of duties

Work effectively and cooperatively with District administrators, employees, and representatives of public and private agencies

Travel to offsite meetings and events

Entrance Qualifications

Education and Experience:

A bachelor’s degree from a recognized college or university preferably with a major in business administration, public administration, or a closely related field.


Three years of recent, full-time, paid professional-level experience in the performance of professional-level assignments in support of a business function or program which required the application of policy or program regulations and implementation of business solutions.


A valid Class "C" California driver's license may be required for some positions.

Travel to locations throughout the District may be required for some positions.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class. In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

CLASS: 2083; EST: 3/13/2019; REV: ;