Los Angeles Community College District

Data Management Support Assistant (#1158)

$24.98-$30.94 hourly / $4,329.42-$5,363.38 monthly / $51,953.04-$64,360.56 annual


Definition

Provides clerical/technical assistance in data management and reporting related to the implementation, maintenance, and effective utilization of multiple specialized or advanced computer applications used to support operations of a major organizational unit at a college or the District Office.

Typical Duties

Performs routine daily operations and data maintenance functions related to computer application programs such as managed calling systems, application for admission, electronic transcript, and degree audit systems.

Creates and maintains databases and extracts data utilizing a variety of general and specialized software applications.

Assists department management in designing and changing business procedures and practices to take advantage of data management and reporting features and efficiencies.

Maintains data files, transfers data between systems, and links data from a variety of systems to create management reports.

Reviews and reconciles data reports for accuracy and resolves discrepancies.

Uses spreadsheet software to create, edit, model, and translate data into complex reporting and graphic formats and systems.

Assists in the update and maintenance of web sites and supporting web pages.

Provides guidance and trains users in the usage of various specialized computer application programs.

Writes program documentation, operating instructions, and training materials and manuals for staff.

Interfaces with District and college information technology staff on specialized computer application issues and problems.

Performs related duties as assigned.

Distinguishing Characteristics

A Data Management Support Assistant provides clerical/technical assistance in data management and reporting related to the implementation, maintenance, and effective utilization of multiple specialized or advanced computer applications used to support operations of a major organizational unit at a college or the District Office.

Employees in many job classifications may perform data management duties as a part of their regularly assigned duties. To be classified as a Data Management Support Assistant an employee must be assigned such duties as the primary function of their position and must be utilizing multiple specialized or advanced computer programs and systems to support an organizational unit of substantial size.

An Assistant Computer and Network Support Specialist provides technical support functions of moderate difficulty, complexity and scope involving repair/replacement of computer parts and adjustment of computer equipment, basic troubleshooting of system processing failures, and assistance with a wide variety of software applications in a college-wide local area network or the District Office.

A Computer and Network Support Specialist provides technical support in the maintenance and operation of campus-wide voice, video, storage, and data network(s) at a college or voice, video, storage, and data network(s) at the District Office and uses the full capabilities of a wide range of computer hardware and software to design and implement information processing, reporting, control and management systems.

Supervision

Immediate supervision is received from an academic or classified administrator. Receives functional supervision from campus and District information technology staff.

Class Qualifications

Knowledge of:

Specialized computer applications used in an academic affairs, administrative services, or student services area

Policies, procedures, and practices used in the assigned unit

Report and business correspondence formats

The operation and application of a wide variety of computer software such as database management, communications, spreadsheets, word-processing, and desk-top publishing

Methods and instruments used to troubleshoot routine computer application malfunctions

Features, capabilities, and limitations of computer hardware

Programming languages and computer graphics used in web page design and development

Basics of web-based technology

Recordkeeping procedures

Basic training techniques

Business English, punctuation, spelling, and grammatical usage

Ability to:

Utilize the commands, functions, and operations of computer application programs

Recognize basic problems related to software and equipment

 

Assist in training staff in the use of various specialized computer application programs

 

Gather and compile data in written, tabular, and graphic form

 

Write routine reports, correspondence, and instructions

 

Critically review source data and detect and correct errors

 

Apply applicable rules, laws, and procedures to information processing

 

Write basic instructions in a manner that can be understood by computer system users

 

Update and maintain simple web sites

 

Communicate clearly and effectively

 

Work effectively and independently on assigned projects

 

Work effectively and cooperatively with administrators, staff, users, project consultants, and vendors

 

Learn SQL for the creation of ad hoc reports

 

Learn basic fundamentals of programming logic

 

Learn the characteristics of new systems and equipment and update technical skills to adapt to changing technology

Entrance Qualifications

Education and Experience:

A. An associate degree or its equivalent from a recognized college or university AND one year of recent, full-time, paid clerical or technical experience utilizing at least one specialized computer application program that supports the operations of a District or college program or utilizing advanced features of database or spreadsheet software in preparing a variety of complex reports. Coursework in computer science, business administration, educational administration, public administration, or related fields is desirable.

OR

B. Graduation from high school or its equivalent AND three years of recent, full-time, paid clerical or technical experience utilizing at least one specialized computer application program that supports the operations of a District or college program or utilizing advanced features of database or spreadsheet software in preparing a variety of complex reports. Coursework in computer science, business administration, educational administration, public administration, or related fields is desirable.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

 


CLASS: 1158; EST: ; REV: 9/19/2018;