Los Angeles Community College District

Plans, schedules, coordinates, and manages the operations of the District's application and system software and data center.

Plans and manages operations related to the design, implementation, and maintenance of large scale, complex application and system software such as Enterprise Resource Planning (ERP) systems, database systems, computer operating systems, application development tools, and systems management tools and utilities.

Plans and schedules application and system software analysis, design, and implementation activities; assigns projects; reviews progress, and prepares status reports.

Plans, schedules, and manages the operations of the District's central computer operations center to ensure that efficient and reliable levels of service are provided to users on a District-wide basis.

Ensures that adequate technical support and advice are provided and policies and procedures are adhered to by the colleges and to the Office of Information Technology.

Evaluates, selects, and oversees the use of systems management software to monitor system activities at multiple sites.

Ensures that software systems work is coordinated with applications systems work to maximize efficiency of the District's computer and network systems.

Provides technical expertise in the complex and technically difficult phases of software systems projects.

Plans, oversees, and monitors the establishment of system security controls.

Oversees the evaluation of new software technologies, prepares cost-benefit analyses, and makes recommendations regarding their applicability to the District.

Develops and revises documentation procedures and standards for assigned technical units.

Plans, manages, and evaluates system capacity planning studies.

Maintains a disaster recovery plan for IT operations and production systems and coordinates responses to emergency production issues; resolves conflicting demands from users for service.

Drafts contract language with software vendors and reviews vendor performance.

Reviews technical manuals and periodicals for information pertinent to software systems.

Confers with computer manufacturers regarding hardware/software interface problems.

Coordinates, plans, manages and reports on budgets for assigned units.

Maintains effective and cooperative working relationships with administrators, functional and technical team members, and users.

Manages, leads, and evaluates staff members of assigned technical units.

Plans, organizes, schedules, and participates in the training of staff relative to system software and new technological processes.

Performs related duties as assigned.

A Systems Engineering Manager is responsible for planning, scheduling, and managing the District'-wide operations of application and system software and the data center.

A Software Systems Engineer is a member of a technical team responsible for analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District. An employee of this class receives assignments that are geared towards meeting high-level technical goals and objectives and assuring implementation of software that meets those objectives with maximum effectiveness and efficiency.

General supervision is received from the Vice Chancellor/Chief Information Officer. General supervision is exercised over assigned supervisory, professional, and technical IT staff.

Knowledge of:

Technology and methodology of application and system software

Principles of system planning and process control, documentation, and testing

Command language scripting in Unix, MS-Windows, etc.

Programming languages such as ABAP, Visual Basic, Java, C, C++, Cobol, etc.

Application and system software analysis, testing, and maintenance

Database systems such as Oracle, SQL Server, Rdb, etc.

Enterprise Resource Planning (ERP) systems such as SAP, Peoplesoft, Oracle, etc.

Principles of central user administration, system security, and software transport management

System security and access control

Concepts and techniques of project management including project control, planning, estimating, resource management and qualify assurance

Principles, procedures, and methods used in data acquisition, storage, structuring, and retrieval

Principles and practices of organization, management, and work simplification

Principles of budgetary planning, management, and cost control

Principles of supervision, team building, and training

Characteristics and capabilities of servers, networks, and related equipment

New developments and current trends in application and system software concepts, methodology and technology

Ability to:

Plan, coordinate, manage, and evaluate the work of assigned technical staff

Manage and coordinate multiple projects of a complex and technical nature

Estimate needs for staff and maintain work schedules

Train staff in the application of new application and system software concepts

Analyze and interpret detailed systems and procedures

Provide technical assistance to users and staff members

Write clear and precise guidelines, technical procedures, and documentation

Achieve maximum utilization and efficiency of system resources by using software to the best advantage and by modifying software to meet changing needs and requirements

Acquire knowledge of new technologies and software and apply that knowledge to solving operational problems

Analyze and express difficult concepts in oral and written communications

Prepare effective written and oral communications, reports, and presentations

Anticipate conditions, plan ahead, establish priorities, and meet project schedules

Review and evaluate detailed project management plans and project progress

Review and evaluate project deliverables

Consistently use and promote professional standards and practices related to assignments

Maintain a focus on details, quality, and precision in the performance of duties

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Build rapport with clients and maintain a professional demeanor while handling complex user issues

Maintain confidentiality of work-related information and materials

Motivate, direct, and develop others

Stimulate teamwork and promote cohesiveness to achieve team and project goals

Establish and maintain effective and cooperative working relationships with administrators, technology staff, project consultants, users, and vendors

Travel to off-site meetings

Education and Experience:

A bachelor's degree from a recognized college or university, preferably with a major in computer science, computer information systems, management information systems, computer engineering, or a related field,

AND

Five years of recent, full-time, paid experience in the analysis, design, and implementation of large scale, complex application and system software. Experience in a supervisory capacity and experience with an Enterprise Resource Planning (ERP) system are desirable.

Special:

A valid Class “C” California driver's license.

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.