Los Angeles Community College District

Serves as the District’s principal technology leader by providing vision, leadership, and management over the strategic planning, design, development, implementation, and operation of enterprise-level information technology infrastructures, systems, and services supporting the instructional, student services, and business operations of the District and its colleges.

Provides vision, strategic planning, and management for all technology functions and operations throughout the District including, but not limited to, data centers, technical service centers, production scheduling, help desks, communication networks (voice and data), classroom support, computer program/applications development and maintenance, and computer systems operations in a manner that effectively supports the instructional, student services, and business operations of the District and is consistent with industry standards and best practices.

Develops strategic plans for District-wide information management and technology, including technical architectures, systems, applications, and networks; information security/risk management; data processing; telecommunications; and other aspects of IT that focus on information management capability, integration, and interoperability; ensures strategies and objectives are aligned with and responsive to the District’s mission, objectives, and priorities

Directs the assessment of information technology services, initiatives, and projects using project management tools and controls, feasibility studies, cost-benefit analysis, impact analyses, and related approaches; establishes priorities, allocates resources, monitors progress, and makes adjustments to schedules and scope of work as needed.

Provides leadership in creating and promoting a culture of coordination, facilitation, integration, consultation, trust, and engagement in the resolution of a diverse range of technology challenges among all stakeholders in the District.

Directs the development, deployment, operation, and maintenance of enterprise and college-level information technology infrastructure, including computing platforms, telecommunications networks, hardware/software and related applications, messaging, and web services including architecture, enhancements, upgrades, and replacements.

Directs the acquisition of technology related capital and operating equipment, goods, and services throughout the District; establishes and maintain policies and procedures for specifications development, contract administration, inspection, acceptance, and disposal of information technology assets; oversees the evaluation of vendor proposals and personally conducts negotiations with vendors.

Develops and implements District-wide technology policies, standards, and protocols in a manner consistent with applicable federal and state law, regulations, and guidelines and industry best practices; monitors and ensures compliance with technology policies, standards, protocols throughout the District. 

Directs the development and implementation of information security policy, controls, protocols, and performance measures to adequately and cost effectively protect all critical infrastructure, systems, and data; monitors and ensures compliance with information security policy, controls and protocols, and performance measures throughout the District.

Serves as the principal technical advisor to the Board of Trustees, Chancellor, Cabinet, and Senior Staff on matters related to planning, design, development, implementation, and operation of information systems of the District; chairs and/or participates with key stakeholders in technology and business advisory committees, councils, and work groups.

Keeps up-to-date on technological and industry advancements; evaluates the applicability of new approaches to the information systems of the District; and initiates changes in approaches to infrastructure, systems, and application design/configuration and resource allocation.

Develops, manages, and/or monitors the operating, capital, and bond budgets identified for information technology assets, services, and initiatives throughout the District; assures that human and financial resources are allocated and expended efficiently, effectively, legally, and in compliance with established fiscal policies of the District.

Implements and modifies, as necessary, an effective Division staffing and organizational structure which is high-performing and aligns Division services with the business vision and needs of the District.

Oversees personnel management functions of the Division, including but not limited to, selection, retention, training, development, supervision, evaluation, grievances, and conflict resolution; creates a culture which  motivates staff to achieve high levels of technical support, professional development, and customer service.

Directs the development and implementation of technology training and educational opportunities for staff of the District.

Prepares correspondence, reports, and presentations regarding information technology services, initiatives, and projects of the District.

Performs related duties as assigned.

A Vice Chancellor/Chief Information Officer is responsible and accountable for providing vision, strategic planning, and leadership for all technology functions and operations throughout the District including, but not limited to, data centers, technical service centers, production scheduling, help desks, communication networks (voice and data), classroom support, computer program/applications development and maintenance, and computer systems operations in a manner that effectively supports the instructional, student services, and business needs and operations of the District and is consistent with industry standards and best practices.

A Deputy Chief Information Officer, IT Infrastructure and Software Systems Support, provides oversight and management of technical units tasked with supporting the operations of the District’s enterprise networks, application and system software, data center, and technology service desk.

A Systems and Programming Manager is responsible for managing the work of staff engaged in systems analysis, design, programming development, integration, documentation, testing and training.

General direction is received from the Chancellor. General supervision is exercised over management, professional, technical, and general support staff assigned to the Division. Functional supervision is exercised over technology staff assigned throughout the District.

Knowledge of:

Diverse areas of technology including, infrastructure, application design and support, mobile strategies, productivity tools, identity and access management, networking, and analytics

Principles and management of Enterprise Resource Planning (ERP) systems such as SAP, PeopleSoft, Oracle, etc.

Characteristics, features, and integration capabilities of a broad range of technologies

Principles of and approaches to change management, including process re-engineering and complex legacy systems transformation

Principles and techniques of identifying and managing technology-related risks such as information security, privacy, business continuity, and disaster recovery

Diverse sourcing strategies such as cloud, open source, and third party outsourcing

Current technology advancements, emerging standards and regulations, and industry trends with an emphasis on educational and instructional applications of information technology

Federal, state, and local laws, regulations, and rules related to information technology and related systems

Organization, functions, and inter-relationships of operating programs of the District

Culture, structure, and decision-making processes in higher education

Leadership and management skills

Principles of business management and public administration

Principles of financial planning and expenditure control

Principles of human resources management and labor relations

Principles of supervision, team building, professional development, and training

Principles of public and community relations

Ability to:

Develop and implement strategic and innovative information technology plans, policies, and initiatives in a manner consistent with professional standards and organizational mission

Drive and implement change and continuous improvement to meet organizational goals

Create a culture which is collaborative, transparent, accountable, decisive, and poised to seize opportunities to advance quality, customer service, and performance

Evaluate the feasibility, merits, and costs of information systems services, initiatives, and projects

Ensure and maintain the security and confidentiality of District systems, data, information, and records

Negotiate contract terms and pricing favorable to the District and in accordance with law and District policies

Research, analyze, and understand current industry issues and emerging technology solutions

Effectively collaborate, influence, and gain confidence of District officials and leadership groups in a shared governance environment

Establish and maintain effective, cooperative, and collaborative working relationships with staff, contract vendors, and representatives of other public agencies

Work effectively with individuals from diverse communities and cultures; possess cross-cultural communication skills and multicultural competency

Maintain high levels of professional integrity, judgement, and commitment

Anticipate conditions, plan ahead, establish priorities, and meet schedules

React independently and promptly to situations and events

Recognize critical elements of problems, develop and evaluate data, determine solutions, and make logical recommendations

Analyze and express difficult concepts in oral and written communications

Direct, motivate, train, and develop high-performing, cohesive, multi-functional teams

Prepare effective written and oral reports and presentations

Travel to offsite meetings

Education and Experience:

A bachelor’s degree from a recognized college or university preferably with a major in computer science, computer information technology, computer engineering, or a closely related field. An advanced degree in one of the aforementioned fields is highly desirable.

AND

Ten years of recent experience in a senior management position with responsibility for directing the strategic, technical, and administrative functions of the information technology organization supporting a large, complex, and decentralized public or private sector employer. Experience with an institution of higher learning is highly desirable.

Special:

A valid Class "C" California driver's license must be obtained within 10 days of establishing residency in the State of California

Travel to locations throughout the District is required.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.