County Administrator HR Clerk of the Circuit Court

Program Coordinator (Aging Services)

Recruitment #2001-PROGCCPR2-001

Introduction

WHY JOIN US

Hillsborough County Government provides employees with careers that are both professionally and personally rewarding. With a wide range of independent agencies to choose from, the opportunities within Hillsborough County Government are endless! You are not just an employee within the government, you are an ambassador and business partner making a huge impact within our community that helps shape our future.

WHY WE EXIST

Our mission is to provide effective quality service at a reasonable cost with courtesy, integrity and accountability in a manner that protects and enhances the quality of life of our diverse population.

JOB OVERVIEW

Performs professional level work developing, organizing, administering, and evaluating assigned programs and functions, providing guidance and technical expertise to assigned program staff, other departments, the community, and program participants. Incumbent may coordinate one or more specialized programs.

MINIMUM QUALIFICATIONS

Graduation from an accredited four year college or university

And

One year of experience directly related to the assigned program

Or

An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below.

CORE COMPETENCIES

Performs professional work planning, organizing, developing and coordinating administrative aspects of assigned programs. Develops and administers program policies and procedures, and monitors work processes to achieve program objectives.

WORK CATEGORY

  • Incumbent will work in an assigned senior dining center with designated office space. 
  • Significant time will be spent interviewing clients by phone/face to face, reviewing and completing forms/documents to expedite enrollments.
  • Travel will be required for training, staff meetings, staff supervision, site coverage and marketing/outreach.
  • Occasional evenings and weekends for special events.

PHYSICAL REQUIREMENTS

  • The employee is regularly required to talk and hear.
  • Sitting, standing, working in front of the computer screen, and noise associated within building and/or office equipment.
  • Position requires ability to lift/carry up to 30 pounds, bend/crouch, push/pull, squat/kneel, reach, data entry, walk, sit, stand, and file.
  • Transport of small equipment and pre-packaged meals will be necessary at times.

DUTIES AND RESPONSIBILITIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Plans, directs, coordinates and facilitates congregate dining services & Activities for older adults.
  • Provides direct supervision for one meal site and oversees the operations of 5-7 sites.
  • Prepare reports concerning new and ongoing program effectiveness; prepare statistical reports as required.
  • Ensures assigned dining centers adhere to all federal, state and departmental guidelines. 
  • Ensures all inspections are current at assigned sites.
  • Ensures and coordinates staffing at assigned sites.
  • Works with assigned staff, volunteers and center advisory councils to identify service needs for older adults and develops and implements programs to fulfill these needs.
  • Explores process improvements to improve senior services.
  • Travels to assigned sites to monitor facility and ensure program compliance.
  • Processes application forms and interviews prospective participants to determine program eligibility and identify additional needs.
  • Maintains records and prepares reports using a computer, to keep management informed on center participants, staffing and programming.
  • Conducts marketing and outreach to increase enrollment at the center.
  • Maintains required documentation and completes all program/grant required reporting.
  • Attends meetings as required.
  • Performs other related duties as required.

JOB SPECIFICATIONS

  • Knowledge of the specific functions, activities, and services provided by the assigned programs and projects.
  • Knowledge of applicable laws and regulations governing assigned programs and projects.
  • Knowledge of organizational and methods and procedures relating to the effective coordination and administration of assigned programs.
  • Ability to plan, organize, coordinate and supervise the work of assigned staff.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to prioritize work.
  • Ability to work effectively with others.
  • Ability to follow oral and written instructions and established procedures.
  • Ability to organize programs, projects and special events.
  • Ability to monitor, oversee and provide guidance to volunteers, assigned staff, clients and customers.
  • Ability to maintain files and records and prepare reports and correspondence.
  • Ability to use a computer and related software.
  • Ability to organize and to multi-task.

Conclusion

WHAT'S IN IT FOR YOU

We offer much more than the competitive pay you expect. We value our employees and Hillsborough County Government is committed to providing a comprehensive and competitive benefits package. And because we understand that no two people are exactly alike, you can choose what best suits the needs of you and your family.

  • Health Plan: The County pays towards health insurance premiums for all employees. Employees can select from two (2) healthcare plan options. Coverage is effective the first of the month following thirty (30) days of employment.
  • Dental Insurance: Employees are eligible to enroll in the dental coverage and choose from four options: High DMO, Low DMO, a network Open Access Plan, and a PPO. Coverage is effective the first of the month following thirty (30) days of employment.
  • Vision Care: Employees and their dependents are eligible to enroll in the vision coverage. Co-payment coverage includes exams, lens and frame, as well as an allowable contact lens expense. Coverage is effective the first of the month following thirty (30) days of employment.
  • Employee Assistance Program: This program provides all employees and family members with professional, confidential counseling sessions. All employees and dependents are afforded up to six (6) free visits per Plan year. Coverage begins on the first day of employment.
  • Tuition Reimbursement: Employees may be reimbursed up to $1,000 (undergraduate), $2000 (graduate) per fiscal year for classes at an accredited college or university for courses that enhance your ability to perform your current job duties.
  • Holidays: Employees receive up to twelve (12) paid holidays per year.

Visit our Benefits page for more exciting details.

Veteran’s Preference:

Do you qualify for Veteran's Preference? Preference will only be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference must be provided at the time of application.

Equal Opportunity Employer:

Hillsborough County Government provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hillsborough County Government complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hillsborough County welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

Hillsborough County Government expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hillsborough County Government’s employees to perform their job duties may result in discipline up to and including discharge

Hillsborough County is a drug free workplace.

Response/Recovery Activities:

Employees are required to participate in response/recovery activities in response to an emergency or natural disaster affecting County operations and/or its citizens. In such situations, every effort will be made to maintain operations, but employees will be assigned to carry out response activities suited to their skills and capabilities. *MON*

 

EMERGENCY MANAGEMENT RESPONSIBILITIES

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.