County Administrator HR Clerk of the Circuit Court

Animal Care Assistant

Recruitment #1912-ANCAATAG06-001

Introduction

WHY JOIN US

Hillsborough County Government provides employees with careers that are both professionally and personally rewarding. With a wide range of independent agencies to choose from, the opportunities within Hillsborough County Government are endless! You are not just an employee within the government, you are an ambassador and business partner making a huge impact within our community that helps shape our future.

WHY WE EXIST

Our mission is to provide effective quality service at a reasonable cost with courtesy, integrity and accountability in a manner that protects and enhances the quality of life of our diverse population.

JOB OVERVIEW

Performs duties involving the health, care, and sustenance of animals in an animal shelter.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of GED Certificate; 

AND        
Have successfully completed a veterinary assistant course of study through an Animal Care Technologies (ACT) High School or Adult Learning Program, or an Animal Care Technologies Partner Veterinary Hospital or Clinic Program; 

AND        
Be certified by the Florida Veterinary Medical Association (FVMA) as a Certified Veterinary Assistant (CVA);

AND       
One Year of experience in animal care in a shelter environment, veterinary clinic or animal care facility.  
              

OR        
Graduation from high school or possession of GED Certificate; 

AND
Three  years of experience in animal care in a shelter environment, veterinary clinic or animal care facility; 

AND       
Have successfully completed an ACT approved high school or adult learning curriculum designed to prepare students for employment in the animal care industry or an online CVA curriculum and review course administered by ACT, and have completed the "Skills Competency Validation List" under the supervision of a licensed DVM, CVT, and/or approved veterinary assistant instructor (VAI); 

AND
Have successfully taken the CVA final exam and obtained the CVA PPE (pending practical experience)* (*500 Hours of practical experience required for the CVA must be completed within first 6 months of employment); 

AND
Possess a valid Florida Driver License (Class E)   


NOTE: Selected candidates must: Obtain Florida Animal Control Association (FACA) Euthanasia Certification within the first six months of employment; 


CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

WORK CATEGORY

  • Heavy Work- Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

PHYSICAL REQUIREMENTS

  • Ability to work outdoors in adverse weather conditions.       
  • Ability to stand and walk for extended periods of time.       
  • Handle, install, position and move materials, equipment, and supplies.       
  • Handle, position, and restrain live animals of small and large animal species.

DUTIES AND RESPONSIBILITIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.     

  • Provide for the basic needs of the pets in the care and custody of the Pet Resource Center (PRC) assuring the Five Freedoms of Animal Welfare are maintained. Includes but not limited to: feeding, cleaning, exercise, enrichment, and basic care of treatment as directed by a veterinarian.        
  • Coordinates the intake of animals from field officers and citizens including applicable paperwork, data entry and record keeping.        
  • Provides daily observation and triage of pets in the care of PRC, recording changes as appropriate and reporting changes or concerns to a veterinary technician or veterinarian in a timely manner with accurate & complete observations noted in the shelter software system.       
  • Assists staff with selection, medical testing and treatment of animals under consideration for adoption.         
  • Interacts with potential adopters, foster caregivers, & rescues; facilitating meet-and-greet sessions between potential adopters & pets; and explaining basic veterinary care given at the shelter & ongoing care needed.       
  • Performs euthanasia in accordance with the laws of the state of Florida.  Responsible for accurate records, drawing and administration of drugs, and all other aspects from selection of the animal through death verification.         
  • Surgically prepares deceased animals for rabies testing.        
  • Assigns shelter tags, pens and cages for placement of animals in designated areas.
  • Assigns and performs daily sanitation and maintenance tasks for cages, pens and shelter facility to insure proper cleanliness standards are maintained.       
  • Maintains inventories of food, cleaning materials and equipment.        
  • Inspects assigned areas for safety compliance, routine maintenance requirements and animal inventory control to comply with standards and policy.       
  • Assists citizens by locating animals within the shelter area; resolving conflicts; providing information and education regarding Animal Services and animal laws, and ensuring safety of persons within the shelter to promote good customer relations. Provides other customer service related duties as required.        
  • Maintains medical, technical and legal documentation required in a shelter operation to include drug usage and treatment reports and records.      
  • Coordinates donations, picking up items, moving items to proper locations, distributing donations, and tracking/inventory of donated items.       
  • May serve  as team lead for lower level staff       
  • Supports the Department in mandated ESF-17 (Emergency Support Function 17) responsibilities in the event of a disaster or during an activation of the County’s Emergency Operations Center.       
  • Performs related work as required.

JOB SPECIFICATIONS

  • Knowledge of Florida laws and Hillsborough County animal care ordinances pertaining to small animals.        
  • Knowledge of routine medical procedures for the care and humane treatment of small animals.       
  • Knowledge of general maintenance and sanitation techniques used in animal shelters.
  • Knowledge of animal drug use regulations, euthanasia programs, and biohazardous waste disposal.        
  • Some knowledge of animal anatomy and physiology.       
  • Skill in administering animal medications and medical treatments.        
  • Ability to use animal handling equipment within a shelter environment, including specialized handling of dangerous or suspect rabid animals.       
  • Ability to plan, organize, and supervise the work of others.        
  • Ability to read and understand job related material.        
  • Ability to follow written and oral directions.        
  • Ability to perform duties with little or no supervision.        
  • Ability to work under stressful conditions.      
  • Ability to use a computer and related software.        
  • Ability to work effectively with others.
  • Ability to safely operate a motor vehicle.

Conclusion

WHAT'S IN IT FOR YOU

We offer much more than the competitive pay you expect. We value our employees and Hillsborough County Government is committed to providing a comprehensive and competitive benefits package. And because we understand that no two people are exactly alike, you can choose what best suits the needs of you and your family.

  • Health Plan: The County pays towards health insurance premiums for all employees. Employees can select from two (2) healthcare plan options. Coverage is effective the first of the month following thirty (30) days of employment.
  • Dental Insurance: Employees are eligible to enroll in the dental coverage and choose from four options: High DMO, Low DMO, a network Open Access Plan, and a PPO. Coverage is effective the first of the month following thirty (30) days of employment.
  • Vision Care: Employees and their dependents are eligible to enroll in the vision coverage. Co-payment coverage includes exams, lens and frame, as well as an allowable contact lens expense. Coverage is effective the first of the month following thirty (30) days of employment.
  • Employee Assistance Program: This program provides all employees and family members with professional, confidential counseling sessions. All employees and dependents are afforded up to six (6) free visits per Plan year. Coverage begins on the first day of employment.
  • Tuition Reimbursement: Employees may be reimbursed up to $1,000 (undergraduate), $2000 (graduate) per fiscal year for classes at an accredited college or university for courses that enhance your ability to perform your current job duties.
  • Holidays: Employees receive up to twelve (12) paid holidays per year.

Visit our Benefits page for more exciting details.

Veteran’s Preference:

Do you qualify for Veteran's Preference? Preference will only be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference must be provided at the time of application.

Equal Opportunity Employer:

Hillsborough County Government provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hillsborough County Government complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hillsborough County welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

Hillsborough County Government expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hillsborough County Government’s employees to perform their job duties may result in discipline up to and including discharge

Hillsborough County is a drug free workplace.

Response/Recovery Activities:

Employees are required to participate in response/recovery activities in response to an emergency or natural disaster affecting County operations and/or its citizens. In such situations, every effort will be made to maintain operations, but employees will be assigned to carry out response activities suited to their skills and capabilities. *MON*