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Hillsborough County Government

Residential Services Coord (#RSVCCOGENP) GENP
$20.72-$32.89 Hourly / $3,591.47-$5,700.93 Monthly / $43,097.60-$68,411.20 Yearly




JOB OVERVIEW

Performs general managerial/administrative duties at a residential facility for youth ages 11 to 17 years old, with responsibility for planning, scheduling, coordinating, budgeting, and controlling assigned resources to achieve department/section objectives.

MINIMUM QUALIFICATIONS

Bachelor’s Degree with a major in a Social or Behavioral Science; and
Five years working with youth in a residential child welfare setting or child placement agency, to include at least 3 years of related managerial or supervisory experience of at least 4 subordinates; and
Possession of a valid Florida Driver License 

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below.

CORE COMPETENCIES

Customer Commitment – Proactively seeks to understand the needs of our customers and provide the highest standard of service.
Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence – Takes ownership for excellence through one’s personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

Knowledge of federal, state, and local laws governing child welfare.
• Skill in effectively influencing actions and opinions of others.
• Skill in inspiring and motivating others to perform well.
• Ability to supervise multiple functions with full accountability for effective operation and results.
• Ability to establish and maintain effective working relationships.
• Ability to analyze and solve highly intricate and complex problems.
• Ability to exercise independent judgment.
• Ability to communicate effectively orally and in writing.
• Ability to use a computer and related software.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

  • Delegates work assignments to program staff in accordance with established policies/procedures and oversee the performance and implementation of those assignments.
  • Develops, implements, and monitors appropriate procedures for effective service delivery and administrative efficiency, and ensures quality in their execution.
  • Prepares performance evaluations for assigned staff.
  • Initiates requests for regular supervision and interim evaluation and goal setting.
  • Facilitates training to assigned staff and conducts in-service training sessions, as requested.
  • Responds to on-call crisis situations 24 hours per day, 7 days per week and may carry an agency-issued communication device (cell phone).
  • Assists in the development of organizational plans/policies related to professional standards and ensures implementation of such.
  • Provides periodic evaluative reviews and/or training to ensure staff understands and adheres to these standards.
  • Coordinates and integrates programs and services including admission, discharges, and service planning.
  • Assumes responsibility for the accuracy, quality, and timeliness of program reports, projects, schedules, and other record keeping.
  • Participates in interviewing, hiring, discipline, termination, and other relevant employment transactions, with guidance from higher level management staff.
  • Participates in management team meetings and other meetings, as required.
  • Coordinates resolution of basic facility and/or equipment issues.
  • Adheres to professional standards as outlined by the Division, Department of Children and Families, Department of Juvenile Justice, and other appropriate professional associations, and private funding sources.
  • Remains current in the field of service provided by the program through self-initiated avenues.

CLASS: rsvccogenp; EST: 10/20/2014 10:41:00 AM; REV: 10/20/2014 10:41:00 AM;