Performs shift supervisory duties overseeing the operation of an emergency communications center to dispatch emergency services.
Graduation from high school or possession of a GED Certificate; and
One year of experience as a Telecommunicator; and
Two years of supervisory or management experience.
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.
Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
JOB SPECIFIC COMPETENCIES
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.
SPECIAL PROBATIONARY NOTE
A one year probationary period is required for all new hires and employees new to the department.
CLASS: TELSPVFTCM; EST: 8/28/2015; REV: 10/1/2015;