Performs and supervises duties interviewing and processing benefit eligibility claims for veterans, their survivors and dependents, and other interested parties.
An Associate’s degree from an accredited college or university and;
Three years as a Veterans Services Officer.
Or any equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below; and
Be a veteran who served as a member of the U.S. Armed Services during a period of war, as defined in Title 38, U.S.C. with at least eighteen months of active duty military service who separated under honorable conditions, or be the surviving spouse of any such veteran.
Be an honorably discharged wartime veteran who was discharged for service connected or aggravated medical reasons before serving eighteen months of active duty who either completed a tour of duty other than active duty for training, regardless of the length of the tour, or who satisfied his/her military obligation in a manner other than active duty for training or reserve duty.
Must be have a professional accredition by a national Veterans organization such as American Legion, Veterans of Foreign Wars, Disabled American Veterans, Florida Department of Veterans Affairs. Must have the authority to assist veterans before the board of Veterans Appeals.
JOB SPECIFIC COMPETENCIES
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.
CLASS: SRVTOFGENO; EST: 4/1/2016; REV: ;