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Hillsborough County Government

Senior Supervisor (#SRSUPVGENM) GENM
$17.23-$27.35 Hourly / $2,986.53-$4,740.67 Monthly / $35,838.40-$56,888.00 Yearly


Supervises a large team of employees or multiple teams with related goals in any of a large variety of departments and agencies, with responsibility for monitoring work processes and ensuring quality and quantity goals are met. May supervise and lead subordinate supervisors.


Graduation from an accredited four year degree college or university: and

One year of supervisory or lead worker/team leader experience directly related to the position duties.

Or any equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Considerable knowledge of the functions, services, procedures and regulations of the assigned functional area.
  • Skill in the application of supervisory techniques and supervision of large or multiple teams.
  • Ability to define tasks and milestones to achieve objectives.
  • Ability to establish and maintain effective working relationships with others within and outside own organization.
  • Ability to communicate effectively orally and in writing.
  • Ability to use initiative and exercise sound judgement.
  • Ability to collect, organize and evaluate data to develop logical conclusions.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on the particular agency/division/department to which they are assigned, individual employees may perform all or any of the duties described below.
  • Determines priorities, schedules, and assigns work¬†for a large team of employees or multiple teams.
  • Implements management decisions through the work of subordinate employees.
  • Supervises and coordinates activities and projects between multiple teams.
  • Assists in resolving operational and administrative problems and provides direction regarding unusual or complex problems.
  • Recommends new policies, procedures and systems to improve team operations.
  • Supervises assigned staff, evaluates performance and recommends corrective¬†action as needed.
  • Assesses staffing needs and assists in the recruitment of staff.
  • Identifies training needs and conducts or supervises on-the-job training sessions for subordinates.
  • Maintains required documentation and completes reports.
  • Initiates and attends meetings as required.
  • May participate in performing the actual work of the unit and substitutes for subordinates as needed.
  • Performs other related duties as required.

CLASS: SRSUPVGENM; EST: 9/26/1990; REV: 3/22/2013;