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Hillsborough County Government

Senior Supervisor (#SRSUPVCLKM) CLKM
$19.77-$31.39 Hourly / $3,426.80-$5,440.93 Monthly / $41,121.60-$65,291.20 Yearly




JOB OVERVIEW

Supervises a large team of employees or multiple teams with related goals in any of a large variety of departments and agencies, with responsibility for monitoring work processes and ensuring quality and quantity goals are met. May supervise and lead subordinate supervisors.

MINIMUM QUALIFICATIONS

A Bachelor's degree; and
One year of supervisory or lead worker/team leader experience directly related to the position duties.

Or
An equivalent combination of education, training, and experience that would reasonably be expected to provide the job-related competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Considerable knowledge of the functions, services, procedures and regulations of the assigned functional area.
  • Skill in the application of supervisory techniques and supervision of large or multiple teams.
  • Ability to define tasks and milestones to achieve objectives.
  • Ability to establish and maintain effective working relationships with others within and outside own organization.
  • Ability to communicate effectively orally and in writing.
  • Ability to use initiative and exercise sound judgement.
  • Ability to collect, organize and evaluate data to develop logical conclusions.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Determines priorities, schedules, and assigns work for a large team of employees or multiple teams.
  • Implements management decisions through the work of subordinate employees.
  • Supervises and coordinates activities and projects between multiple teams.
  • Assists in resolving operational and administrative problems and provides direction regarding unusual or complex problems.
  • Recommends new policies, procedures and systems to improve team operations.
  • Supervises assigned staff, evaluates performance and recommends corrective action as needed.
  • Assesses staffing needs and assists in the recruitment of staff.
  • Identifies training needs and conducts or supervises on-the-job training sessions for subordinates.
  • Maintains required documentation and completes reports.Initiates and attends meetings as required.
  • May participate in performing the actual work of the unit and substitutes for subordinates as needed.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.


CLASS: SRSUPVCLKM; EST: 8/19/2013 2:38:00 PM; REV: 8/19/2013 2:38:00 PM;