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Hillsborough County Government

Senior Secretary (#SRSECGENG) GENG
$11.90-$18.88 Hourly / $2,062.67-$3,272.53 Monthly / $24,752.00-$39,270.40 Yearly


Performs general secretarial duties of a responsible nature, including typing, responding to inquiries, and maintaining records and files.


Graduation from high school or possession of a GED certificate; and

Two years of secretarial experience.

Or any equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Working knowledge of departmental policies and procedures.
  • Working knowledge of office practices, procedures, equipment and materials.
  • Working knowledge of English grammar, punctuation and spelling.
  • Working knowledge of frequently used office computer technology including; Windows, Internet and Office software applications.
  • Skill in operating a computer utilizing word processor, spreadsheet, database and electronic mail applications.
  • Ability to use general office equipment, and to perform a variety of clerical duties such as answering telephones, filing, copying, scanning, receiving and sorting mail, inventorying and ordering supplies.
  • Ability to type.
  • Ability to organize and maintain paper and electronic files and records.
  • Ability to take and transcribe notes, rapidly and accurately.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below. 

  • Types correspondence, articles, reports, manuals, and minutes of meetings, conferences and other official functions. May take and transcribe notes.
  • Opens and distributes mail, assembles material for use by supervisor.
  • Composes, types, and distributes meeting notes, routine correspondence, and reports for supervisor's signature.
  • Answers inquiries requiring interpretation of organization practices and procedures.
  • May research records using computer data processing software and other sources such as the Internet to obtain information.
  • Codes, classifies, posts and compiles data and assists in the preparation of statistical analyses and reports.
  • Maintains paper and electronic office records and files.
  • Operates various general office machines such as fax machines, copiers, scanners, and phone systems.
  • Performs basic clerical computer operations using word processing, spreadsheet, database management, and other applications.
  • Oversees the work of temporary or lower level clerical staff as required.
  • Accesses materials of a confidential nature, generally limited to typing and filing, as required.
  • May process and maintain personnel related documents and records, such as timekeeping, procurement and payroll records.
  • Serves as supervisor's representative to other staff, officials and the general public.
  • Performs other related duties as required.

CLASS: SRSECGENG; EST: 9/26/1990; REV: 7/8/2011;