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Hillsborough County Government

Secretary (#SECGENE) GENE
$10.64-$16.89 Hourly / $1,844.27-$2,927.60 Monthly / $22,131.20-$35,131.20 Yearly


Performs clerical, administrative and general office duties involving typing, record and file maintenance, mail distribution and telephone reception.


Graduation from high school or possession of a GED Certificate; and

One year of clerical experience. 

Or any equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Some knowledge of office practices and procedures.
  • Some knowledge of departmental policies and procedures.
  • Some knowledge of English grammar, punctuation and spelling, and ability to review and proof documents.
  • Some knowledge of frequently used office computer technology including; Windows, Internet and Office software applications.
  • Skill in operating a computer utilizing basic functions of word processor, spreadsheet, database and electronic mail applications.
  • Ability to use general office equipment, and to perform a variety of clerical duties such as answering telephones, filing, copying, scanning, receiving and sorting mail, inventorying and ordering supplies.
  • Ability to type.
  • Ability to take and transcribe notes from oral presentations.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

  • Types correspondence, memoranda, reports, manuals, records, orders, and other office documents from rough drafts, recording machines, notes, and specific oral instructions.
  • Opens and distributes mail.
  • Answers routine inquiries for information and composes routine correspondence for supervisor's signature.
  • Operates electronic mail systems and coordinates the flow of information both internally and with other organizations.
  • Maintains paper and electronic office records and files.
  • Operates various general office machines such as fax machines, copiers, scanners, and phone systems.
  • Performs simple clerical computer operations using word processing, spreadsheet, database management, and other applications.
  • Prepares reports involving clerical or tabular information, which may include performing simple arithmetical calculations.
  • May process and maintain basic personnel related documents and records, such as timekeeping, procurement and payroll records.
  • Performs other related duties as required.

CLASS: SECGENE; EST: 9/26/1990; REV: 7/8/2011;