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Hillsborough County Government

Scalehouse Specialist (#SCHSPCGENJ) GENJ
$14.22-$22.59 Hourly / $2,464.80-$3,915.60 Monthly / $29,577.60-$46,987.20 Yearly




JOB OVERVIEW

This position is responsible for proper and efficient completion of vehicle weighing, determining the acceptability of waste for disposal, performing associated financial transactions, determining and directing customers to the proper disposal location, customer service and various related functions needed to maintain the overall operations of the scalehouse, transfer stations, landfill and waste – to – energy facilities.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED certificate; supplemented by business college or courses in business administration or related field, and experience listed below. One year in cashiering, general office or clerical experience, including one year of customer service; or an equivalent combination of education, training and/or experience.

Possession of a valid driver’s license.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.  
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. ·  
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. ·  
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Working knowledge of the services and functions of a refuse transfer station, scalehouse, landfill, and waste – to – energy facilities.       
  • Working knowledge of cash handling.    
  • Knowledge of laws and rules governing procedures and policies encountered in government operations, specifically in solid waste management operations.       
  • Some knowledge of occupational hazards and appropriate safety precautions.        
  • Ability to make routine decisions in accordance with established policies and procedures; receive cash, record payments, calculate and give change with speed and accuracy.        
  • Ability to communicate effectively orally and in writing.      
  • Ability to use accounting software, tonnage tracking software, word processing, spreadsheets, and related applications.
  • Ability to establish and maintain effective working relationships with other employees and the general public.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

  • Scalehouse coverage at a solid waste disposal facility to include: customer service and cashiering tasks that involve operating a computerized scale for determining weight of refuse, data entry into tonnage tracking software, collecting identification, assessing charges (if applicable) and receiving payment from commercial agencies.       
  • Check to ensure that refuse is in compliance with operating rules and regulations.       
  • Daily balancing of all cash receipts and account receivable for work shift.       
  • Direct customers to appropriate locations to dispose of various waste items.         
  • Provide information, assistance and service to the general public, employees, and others in person, by telephone, on questions regarding waste disposal processes.        
  • Cash handling, balancing, and receipting duties, involving currency, credit cards, and checks.    
  • Report any transaction or software related errors.       
  • Manually writes scale tickets when the automated system is not functional.       
  • Maintain logs daily including the safe, visitor/site entry, bank deposit ticket, and site deposit bag logs.        
  • Conduct daily safety assessments in scalehouse, around scales and maintain unattended scale receipt paper.       
  • Responsible for opening & closing of the scalehouse facility.
  • Performs other related duties as required.

CLASS: SCHSPCGENJ; EST: 10/15/2017; REV: ;