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Hillsborough County Government

Port Operations Specialist (#PTOPSPTPAE) TPAE
$12.14-$21.73 Hourly / $2,104.27-$3,766.53 Monthly / $25,251.20-$45,198.40 Yearly




JOB OVERVIEW

Performs duties monitoring and reporting Port Authority's vessel traffic movement and providing information to customers on port operations and facilities.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
One or more years of experience involving public contact; and
Possession of a valid Driver's License.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Some knowledge of the laws, regulations and County ordinances governing port operations.
  • Some knowledge of port operations policies and procedures.
  • Some knowledge of berthing and cargo logistics.
  • Skill in the use of radio communications equipment.
  • Ability to follow oral and written instruction.
  • Ability to follow established policies and procedures.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work effectively with others.
  • Ability to disseminate emergency information.
  • Ability to maintain work related records and prepare reports.
  • Ability and willingness to work rotating shifts to include nights, weekends and holidays.
  • Ability to safely operate a motor vehicle.
  • Ability to use a computer and related software.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Monitors and reports vessel traffic, arrival and departure times, berth utilization and cargo loading and unloading and other related activities to ensure correct billing.
  • Ensures fresh water service is provided to vessels as requested.
  • Reads water and electricity meters to document usage for proper billing.
  • Responds to port customer inquiries related to port operations and facilities.
  • Completes reports and logs to document vessel movement, arrival and departure times, loading and unloading activities, damage to port facilities and other events and activities.
  • Assists in port truck scale operations as needed.
  • Provides assistance, as directed, during emergency situations.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.


CLASS: PTOPSPTPAE; EST: ; REV: ;