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Hillsborough County Government

Port Operations Specialist (#PTOPSPTPAE) TPAE
$12.14-$21.73 Hourly / $2,104.27-$3,766.53 Monthly / $25,251.20-$45,198.40 Yearly


Performs duties monitoring and reporting Port Authority's vessel traffic movement and providing information to customers on port operations and facilities.


Graduation from high school or possession of a GED Certificate; and
One or more years of experience involving public contact; and
Possession of a valid Driver's License.

An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Some knowledge of the laws, regulations and County ordinances governing port operations.
  • Some knowledge of port operations policies and procedures.
  • Some knowledge of berthing and cargo logistics.
  • Skill in the use of radio communications equipment.
  • Ability to follow oral and written instruction.
  • Ability to follow established policies and procedures.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work effectively with others.
  • Ability to disseminate emergency information.
  • Ability to maintain work related records and prepare reports.
  • Ability and willingness to work rotating shifts to include nights, weekends and holidays.
  • Ability to safely operate a motor vehicle.
  • Ability to use a computer and related software.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Monitors and reports vessel traffic, arrival and departure times, berth utilization and cargo loading and unloading and other related activities to ensure correct billing.
  • Ensures fresh water service is provided to vessels as requested.
  • Reads water and electricity meters to document usage for proper billing.
  • Responds to port customer inquiries related to port operations and facilities.
  • Completes reports and logs to document vessel movement, arrival and departure times, loading and unloading activities, damage to port facilities and other events and activities.
  • Assists in port truck scale operations as needed.
  • Provides assistance, as directed, during emergency situations.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.