Hillsborough County Government logo or seal
Hillsborough County Government

Paratransit Minibus Operator (#PRTMOPGNTD) GNTD
$10.06-$15.96 Hourly / $1,743.73-$2,766.40 Monthly / $20,924.80-$33,196.80 Yearly




JOB OVERVIEW

Performs trainee duties operating specially equipped minibuses and vans to provide safe and efficient transportation services for Transportation Disadvantaged citizens.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and

One year of work experience operating a van or larger vehicle; for hire or non-profit organization.

Possession of a valid Driver license. 

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

Note: To be acquired during the training period.

  • Working knowledge of providing assistance for people with disabilities, mobility restrictions, and other related transportation needs.
  • Working knowledge of Hillsborough County roads, streets and traffic patterns.
  • Working knowledge of the general policies, guidelines and procedures that govern providing door-to-door service.
  • Skill in driving and maintaining a minibus, van or similar vehicle.
  • Skill in the application of first aid and CPR.
  • Skill in working with persons with disabilities and older adults.
  • Skill in working with mobility devices.
  • Ability to safely operate and maintain a minibus, van, or similar vehicle.
  • Ability to maneuver a wheelchair, operate a wheelchair lift, and properly use wheelchair tie downs.
  • Ability to read a street map and maintain records.
  • Ability and willingness to perform work under extreme environmental and demanding physical conditions.
  • Ability to follow oral and written instructions and conform to Departmental standards.
  • Ability to work flexible hours that may vary based on operational needs which may include evenings, weekends, nights, and holidays.
  • Ability to work from different locations as needed throughout the County.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work with others in a diverse population.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below. Note: Incumbents function in a trainee capacity to gain proficiency in the duties listed below and become eligible for promotion to Paratransit Minibus Operator.

  • Operates a specially equipped minibus, van or similar vehicle to transport customers, including those with physical or mental disabilities to and from scheduled appointments by following a prescribed route and schedule.
  • Assists customers from the pick-up location door to the vehicle, including assisting with securing seatbelts, and from the vehicle to the door at a destination.
  • Performs safety inspections on vehicles before operating to detect and report any mechanical malfunctions or safety issues that would prevent the safe transportation of passengers.
  • Maneuvers wheelchairs, operates wheel chair lifts, and properly secures wheelchairs.
  • Operates two-way radios and maintains communications to ensure efficient daily operations.
  • Records daily information on passengers, trips, mileage, pick-up and drop off times using a mobile data equipment or paper manifest.
  • Attends training and testing programs or seminars as required. Cleans and performs minor preventive maintenance to vehicles.
  • Provides first aid and cardiopulmonary resuscitation (CPR) to customers during emergencies as necessary.
  • Responds to Emergency Operations Center requests to evacuate special needs citizens in the event of an emergency.
  • Performs some dispatcher, scheduler and administrative duties as required.
  • Performs related duties as required.

PHYSICAL REQUIREMENTS

Work in extreme weather conditions, outdoors, driving a minibus.

Sitting for extended periods of time. 

Able to push, pull and lift up to 55 pounds and maneuver a wheelchair up to 600 pounds.

ADDITIONAL REQUIREMENTS FOR SOME POSITIONS

Passing a Florida Department of Transportation (FDOT) prescribed physical examination, a satisfactory driving record, and pass a background review prior to employment.  Passing all required driver training and possession of a valid CPR and First-Aid Certification; and conformance to Departmental standards within the probationary period.

SPECIAL PROBATIONARY NOTE

  • Employees in this class are required to complete a six month training program as defined by the agency to which the position is assigned.
  • Upon certification by the Agency Head or designed representative of successful completion of training, incumbents will be promoted to Paratransit Minibus Operator.
  • The training period may be extended by the Agency to which the position is assigned.

CLASS: PRTMOPGNTD; EST: 12/27/2015; REV: ;