Hillsborough County Government logo or seal
Hillsborough County Government

Office Assistant II (#OA2GENG) GENG
$11.90-$18.88 Hourly / $2,062.67-$3,272.53 Monthly / $24,752.00-$39,270.40 Yearly




JOB OVERVIEW

Performs a variety of advanced clerical tasks, including maintenance of file systems, logs and records; and typing, and compiling information to assist in the efficient accomplishment of support activities.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
Two years of clerical experience.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Working knowledge of general office policies, procedures and practices.
  • Working knowledge of English grammar, punctuation and spelling.
  • Ability to proof own work and the work of other clerical personnel.
  • Ability to perform accurate computations and verification of data.
  • Ability to coordinate the work of other clerical employees.
  • Ability to instruct new employees.
  • Ability to work effectively with others.
  • Ability to operate data processing, word processing and other office equipment.
  • Ability to type.
  • Ability to use a computer and related software

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Maintains basic manual and automated file systems or assists in the maintenance of a large, complex system.
  • Codes, classifies, posts and compiles information for use by others.
  • Receives, verifies and registers documents; assigns file number and affixes seal as appropriate.
  • Reviews forms, documents and other materials for accuracy and completeness.
  • Provides assistance to staff and public as required.
  • Responds to inquiries and searches files for requested information.
  • Compiles data, computes and verifies figures.
  • Maintains logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed; may also maintain employee attendance and leave records.
  • Operates office equipment such as adding machines, copiers, telephones, shredders, and postage meters.
  • Operates data processing equipment.
  • Types forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; types from rough drafts or combines data from multiple sources.
  • Trains, provides guidance, and reviews work of others for completeness and accuracy.
  • Performs other clerical duties such as photocopying; ordering and issuing supplies; and sending, receiving, sorting, and distributing mail.
  • Maintain custody of supplies and other property.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

SPECIAL PROBATIONARY NOTE

 

APPOINTING AUTHORITY MAY REQUIRE

30 net words per minute on a typing test.

A passing score on a data entry test at 100 gross keystrokes per minute with 90% accuracy.

Possession of a valid Driver's License.


CLASS: OA2GENG; EST: 10/17/2005; REV: 2/16/2010;