Hillsborough County Government logo or seal
Hillsborough County Government

Office Assistant II (#OA2CLKG) CLKG
$13.66-$21.66 Hourly / $2,367.73-$3,754.40 Monthly / $28,412.80-$45,052.80 Yearly




JOB OVERVIEW

Performs a variety of advanced clerical tasks, including maintenance of file systems, logs and records; and typing, and compiling information to assist in the efficient accomplishment of support activities.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
Two years of clerical experience.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below. 

TESTING REQUIREMENTS

A passing score on a general clerical exam.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Working knowledge of general office policies, procedures and practices.
  • Working knowledge of English grammar, punctuation and spelling.
  • Ability to proof own work and the work of other clerical personnel.
  • Ability to perform accurate computations and verification of data.
  • Ability to coordinate the work of other clerical employees.
  • Ability to instruct new employees.
  • Ability to work effectively with others.
  • Ability to operate data processing, word processing and other office equipment.
  • Ability to type.
  • Ability to use a computer and related software.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Maintains basic manual and automated file systems or assists in the maintenance of a large, complex system.
  • Codes, classifies, posts and compiles information for use by others.
  • Receives, verifies and registers documents; assigns file number and affixes seal as appropriate.
  • Reviews forms, documents and other materials for accuracy and completeness.
  • Provides assistance to staff and public as required.
  • Responds to inquiries and searches files for requested information.
  • Compiles data, computes and verifies figures.
  • Maintains logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed; may also maintain employee attendance and leave records.
  • Operates office equipment such as adding machines, copiers, telephones, shredders, and postage meters.
  • Operates data processing equipment.
  • Types forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; types from rough drafts or combines data from multiple sources.
  • Trains, provides guidance, and reviews work of others for completeness and accuracy.
  • Performs other clerical duties such as photocopying; ordering and issuing supplies; and sending, receiving, sorting, and distributing mail.
  • Maintain custody of supplies and other property.
  • Performs other related duties as required. 

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

APPOINTING AUTHORITY MAY REQUIRE

  • 30 net words per minute on a typing test.
  • A passing score on a data entry test at 100 gross keystrokes per minute with 90% accuracy.
  • Possession of a valid Driver's License.

CLASS: OA2CLKG; EST: 8/19/2013 1:11:00 PM; REV: 8/19/2013 1:11:00 PM;