Performs architecture design of enterprise network infrastructure and establishes enterprise infrastructure technology standards and multi-platform hardware/software solutions for enterprise routing and switching environments. Performs capacity and performance planning, and manages complex global, enterprise technology projects in accordance with established project management methodology. Provides advanced technical support for all subordinate positions.
Possession of a Bachelor’s Degree from an accredited college or university with a major in an information technology related engineering field.
Six years of experience providing architecture design of enterprise network infrastructure and establishing enterprise infrastructure technology standards and multi-platform hardware/software solutions, or enterprise routing and switching environments.
An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job related competencies.
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Speaking, vision, hearing, sitting, standing, use of office machinery such as PCs, Smart Phones, Tablets, Calculators and Multi-Function Devices. Ability to lift 30lbs.
DUTIES AND RESPONSIBILITIES
Performs advanced research and development to establish enterprise architecture standards, infrastructure technology standards, and multi-platform hardware/software solutions for enterprise routing and switching environments.
Performs project management duties on complex global, enterprise technology projects in accordance with established project management methodology.
Provides project management mentoring and training, and administrative/technical guidance and support for peers and subordinate-level positions.
Provides advanced technical debugging and troubleshooting for escalated complex issues in supporting multiple infrastructure platforms related to enterprise routing and switching.
Reviews and monitors performance and performs capacity planning of enterprise infrastructure systems, and develops management recommendations for the implementation of enhancements to the enterprise architecture.
Performs enterprise-level technical design, remedial troubleshooting, preventative/remedial maintenance, installation, configuration and upgrades for enterprise routing and switching environments.
Develops, edits, and presents technical designs, network diagrams, project plans, technology plans/roadmaps, and other technical reports.
Develops and reviews procurement-related documentation including Requests for Proposals and Scope of Work.
Works with vendors, clients, and other technical staff to resolve technical issues related to vendor-specific supported infrastructure.
Performs as supervisor to subordinate technical personnel engaged in performance of installation, maintenance and support of hardware and software systems.
Performs related duties as assigned.
Critical Thinking - Advanced knowledge of enterprise routing and switching standards and troubleshooting methods.
Decision Making - Limited decision making over technology under scope of control, otherwise decision making is deferred to a manager.
Communication - Effectively communicates both in writing and orally to end-users, vendors, management, and peers.
Strategic Planning - Provides technology roadmap for input to strategic planning for the section.
Leadership - Projects professionalism and is a role model to peers and subordinates. Works effectively with others and provides superior customer service to end-users.
Managerial/Operational Skills - Advanced skill and ability to organize, prioritize and manage multiple projects and tasks needed to meet established delivery dates.
Analytical Ability - Considerable knowledge of industry standards and troubleshooting methods associated with enterprise routing and switching environments.
Managing Complexity - Considerable ability to manage complex projects and tasks.
EMERGENCY MANAGEMENT RESPONSIBILITIES
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
CLASS: NETARCUNP1; EST: 1/23/2020; REV: ;