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Hillsborough County Government

General Manager IV (#GM4EPCX) EPCX
$37.67-$61.59 Hourly / $6,529.47-$10,675.60 Monthly / $78,353.60-$128,107.20 Yearly


Performs strategic managerial duties for a large functional unit/section or multiple units/sections that provides complex and/or critical services within a large agency or department with responsibility for planning, budgeting, coordinating, and supervising subordinate managers and other assigned staff, or has direct financial authority for annual non-payroll budgets in excess of $200 million.  Distinctions between class levels in the General Manager series are based on the size, scope and impact of the organizational unit within the agency/department, the nature and number of functions managed, the level of supervision exercised, the nature of positions supervised, the direct budgetary responsibility, and the complexity and scope of assigned job duties and responsibilities.


A Bachelor's degree; and
Six or more years of experience directly related to the position duties; including
Four or more years of which must have been in a supervisory capacity.

An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Extensive knowledge of the principles and practices of management and leadership.
  • Extensive knowledge of the functions, activities, requirements, and objectives of the specific program/functional area to which assigned.
  • Knowledge of federal, state and local laws and requlations pertaining to assigned functional area. 
  • Knowledge of budget development and administration.  
  • Excellent oral and written communications skills.
  • Ability to establish and maintain effective working relationships with subordinate staff, public officials, executives and staff of other agencies.
  • Ability to use considerable initiative, think independently, and exercise sound judgment and discretion.
  • Ability to manage, administer and coordinate complex operations or functions.
  • Ability to support and model sound human resource management practices within the organization.
  • Ability to recommend, administer, negotiate and monitor revenue and/or expenditures to ensure cost effectiveness of operations or programs.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Manages a major division or multiple units/sections within a large agency or department with multiple levels of subordinate managers, supervisors, professionals and other staff.
  • Develops objectives and strategies for critical or complex programs to achieve desired outcomes.
  • Initiates and implements hiring procedures, oversees and/or conducts interviews and approves subordinate staff's hiring and discipline decisions.
  • Develops and implements program innovations or changes to create fiscal and operational efficiencies.
  • Develops and implements, directly or through subordinate managers or supervisors, practices, procedures and work methods to ensure division's effectiveness and efficiency.
  • Provides consultation and advice to boards, committees and representatives from federal, state and local agencies.
  • Assesses manpower needs and identifies shortfalls; interviews and recruits, or assists in the recruitment of new personnel.
  • Determines funding requirements, prepares budget documents, monitors the status of allocated funds, and controls expenses.
  • Influences, persuades or negotiates with others to make decisions and/or take actions of major consequence to the agency or department.
  • Devises strategies to capitalize on new opportunities or resolve unforeseen issues and problems.
  • Makes commitments and decisions that require the expenditure of significant organizational resources.   
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.