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Hillsborough County Government

General Manager III (#GM3EPCU) EPCU
$30.84-$50.44 Hourly / $5,345.60-$8,742.93 Monthly / $64,147.20-$104,915.20 Yearly


Performs operational and strategic managerial duties for a large functional unit/section or multiple functional units/sections providing complex services within an agency or department, with responsibility for planning, budgeting, coordinating, and supervising subordinate managers/supervisors and other assigned staff, or has direct financial authority for annual non-payroll budgets in excess of $100 million. Distinctions between class levels in the General Manager series are based on the size, scope and impact of the organizational unit within the agency/department, the nature and number of functions managed, the level of supervision exercised, the nature of positions supervised, the direct budgetary responsibility, and the complexity and scope of assigned job duties and responsibilities.


A Bachelor's degree; and
Five or more years of experience directly related to the position duties; including
Three or more years of which must have been in a supervisory capacity.

An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below. 


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Extensive knowledge of the principles and practices of management.
  • Thorough knowledge of the functions, activities, requirements, and objectives of the specific programs/functional areas to which assigned.
  • Knowledge of federal, state and local regulations pertaining to assigned functional area. 
  • Ability to analyze data and present ideas and information effectively, both orally and in writing.
  • Ability to anticipate and meet the need of clients with a commitment to improving services.
  • Ability to establish objectives and strategies, identify required resources, and develop plans to carry out work.
  • Ability to use considerable initiative, think independently, and exercise sound judgment.
  • Ability to establish operation or program objectives and strategies for a functional or operational area.
  • Ability to analyze and report upon operating conditions and problems.
  • Ability to take a long-term view and recognize opportunities to help the organization accomplish its objectives.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Manages complex functions with subordinate managers, supervisors, professionals and other staff.
  • Directs major programs to achieve broad organizational goals and objectives.
  • Supervises and directs the activities of multiple professional level subordinates in achieving established organizational goals and objectives; coordinates functions; assigns, monitors and reviews work; evaluates performance, and initiates corrective action as needed, including termination.
  • Compiles and analyzes information to recommend changes and improvements to operations or service delivery methods.
  • Formulates and establishes goals and administrative policies, procedures and guidelines to ensure operational efficiency and effective administration of assigned programs and staff.
  • Serves as an internal consultant to senior management.
  • Presents informational sessions to departmental staff and staff from other agencies and departments.
  • Determines funding requirements, develops budget submissions, monitors status of allocated funds, and controls expenses.
  • Assesses staffing needs and identifies shortfalls; interviews, recruits, and hires new staff.
  • May serve as liaison to technical, operations, or administrative staff to analyze new legislation, work methods or legislative requirements.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.