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Hillsborough County Government

Functional Procurement Applications Coordinator (#FPACRDUNP3) UNP3
$29.55-$47.28 Hourly / $5,122.00-$8,195.20 Monthly / $61,464.00-$98,342.40 Yearly


Under the general direction of the Procurement Business & Performance Manager, the Functional Procurement Applications Coordinator must demonstrate strong leadership, project management and customer service skills and the willingness, initiative, and ability to be an integral member on cross-functional teams in one or more business domains and applications supporting the Procurement Services Department's business applications, related system functionality, and application integrations; with a thorough understanding of a procurement functionality in an integrated Oracle ERP platform.


Bachelor's Degree with a major in any Business or Computer related field; and

Five (5) years of experience as an Oracle Applications Functional Analyst, or similarity titled Enterprise Resource Analyst.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals


Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Majority of time office working conditions (sitting), occasionally some out-of-office travel.



Normal office situation for seeing and hearing.


  • Takes a lead role in work groups developed to collaborate with ESQA and line department staff in Procurement related process development and improvement enhancements/projects.
  • Sets-up and maintains County’s “punch outs” (electronic catalogue contracts).
  • Supports and trains procurement staff and monitors supplier administrator activities.
  • Serves as the Procurement Department’s functional lead for Oracle EBS automated processes including those supporting bids, requests for proposals, supplier feedback, etc.
  • Develops and maintains thorough understanding of Oracle EBS procurement processes and related modules/integrations and business processes through independent research and collaboration/communication with all levels of staff from requisition initiators to purchase order approvers/buyers in order to provide direction and hands-on end-to-end analysis of complex issues.
  • Develops system documentation, user manuals and standard operating procedures.
  • Manages multiple concurrent projects.
  • Works in collaboration with ESQA staff, utilizing a combination of subject matter, technical and functional experts to isolate, identify and troubleshoot issues, collaborate to develop work-arounds and long-term solutions, and optimize system performance, processes and procedures.
  • Develops and manages project scopes, timelines and action plans.
  • Tracks systems issues and partners with ESQA to resolve them in a timely manner.
  • Assists in the development of standard reports for ongoing departmental needs.
  • Maintains procurement services intranet site and develops new web content.
  • Trains and supports departmental users in use of applications and procedures.
  • Analyzes and tests application functions and modules to evaluate and recommend opportunities for process improvements.
  • Serves as technical liaison between procurement services, ESQA and IIO.
  • Assists in the administration of iSupplier master data records.
  • Performs other related duties as required.


  • Knowledge of the principles, practices and techniques of planning, formulating, analyzing and implementing management and programmatic policies and strategies.
  • Knowledge of business processes that impact system user operations and functionality. Knowledge of analysis and research techniques, methods and procedures.
  • Knowledge of procurement practices and procedures. K
  • nowledge of information technologies utilized to support user functionality.
  • Knowledge of standard Information Technology Infrastructure Technology (ITIL) practices.
  • Ability to collaborate effectively with all levels of government.
  • Ability to work collaboratively with a diverse team having diverse responsibilities.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to demonstrate strong leadership.
  • Ability to analyze work processes, procedures and workflows to implement efficiencies.
  • Ability to exhibit stellar customer service. 
  • Ability to carry out strategic planning and budgeting activities.
  • Ability to work proactively and effectively with the County’s Enterprise Solutions & Quality Assurance (ESQA) Department to support Procurement functions and to work collaboratively with ESQA and end users (internal County staff and suppliers) to identify and recommend system improvements and take an integral role in the testing of solutions.
  • Ability to serve as the first line of support in troubleshooting end user Procurement related system issues.  Reports complex and/or systemic system issues, often involving other areas such as fiscal to ESQA, and becomes an integral member of the team that will troubleshoot and resolve issues with either a short-term solution or a longer term project implementation.


In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

CLASS: FPACRDUNP3; EST: 5/13/2018; REV: ;