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Hillsborough County Government

Fleet Master Technician (#FLMTECAFSP) AFSP
$20.72-$32.89 Hourly / $3,591.47-$5,700.93 Monthly / $43,097.60-$68,411.20 Yearly




JOB OVERVIEW

Performs advanced and broad-level repair, maintenance, and customer service for large repair and maintenance operation or operations supporting Hillsborough County Fleet Management Department. Incumbents in this classification perform the duties of the operation or operations, as well as lead-worker duties of lower-level staff.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
Possession of a valid Driver's License.
Possession of one of the following Master ASE Certifications: 
  • Auto/Light Truck 
  • Medium/Heavy Truck 

Successful completion of an approved vocational school or technical training program; and
Eight years of experience in the repair and maintenance of automobiles, truck, or equipment.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Knowledge of vehicle and equipment repairs, preventative maintenance, and diagnostics.
  • Knowledge of safety guidelines and procedures.
  • Knowledge of proper testing procedures and methods to determine accuracy of repairs.
  • Skill in retro-fitting accessories and equipment to vehicles and equipment.
  • Ability to monitor the work of an operation or operations, and lead the work of lower-level staff.
  • Ability to prioritize and coordinate workloads, staffing, and customer needs.
  • Ability to utilize computers, databases and related software.
  • Ability to provide guidance, training, and direction to lower-level staff.
  • Ability to represent the county with professionalism, tact, and courtesy.
  • Ability to resolve or elevate requests for assistance.
  • Ability to climb, bend, stoop, kneel, and crouch for frequent and extended periods of times.
  • Ability to lift and carry 75-lbs.
  • Ability to work in adverse or extreme weather conditions.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Performs complex and major repairs, preventative maintenance and repair diagnostics to county vehicles and equipment to ensure they function properly and safely.
  • Performs complex and non-standard retrofits of additional accessories or equipment, in accordance with customer specifications.
  • Monitors prioritized projects, activities, and assignments to ensure completion of deadlines.
  • Creates, updates, and maintains reports and databases, with various information such as, repair, maintenance, equipment, parts, supply orders, and customer service history.
  • Assigns and tracks work of lower-level staff; elevates issues regarding reassignments or remedial action to supervisor, as needed.
  • Assists lower-level staff with troubleshooting and diagnosis of difficult or non-standard repairs.
  • Reviews vehicle and equipment, repair and maintenance work completed by lower-level staff for accuracy timeliness, quality, and safety.
  • Prepares the scheduling workload for supervisor approval to ensure minimal downtime of customer's vehicles and equipment.
  • Acts as the subject matter expert facilitating on the job training sessions for lower-level staff; elevates issues regarding remedial action to supervisor, as needed.
  • Attends meetings, training sessions, educational courses; reviews videos, online resources, and paper manuals and materials to maintain current repair and maintenance methods and practices.
  • Assists in customer, vendor and contractor requests for assistance or resolution based on the direction of a supervisor.
  • Serves as the operation or operations liaison between supervisor and repair and maintenance staff.
  • As directed, serves as acting supervisor during supervisor absences.
  • Performs other related duties, as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

ADDITIONAL REQUIREMENTS FOR SOME POSITIONS

  • Possession of a valid Class "B" Commercial Driver's License with endorsement(s) may be required within the probationary period.
  • Certification in Welding Fabrication may be required within the probationary period.

CLASS: FLMTECAFSP; EST: 2/24/2014 4:11:00 PM; REV: 5/15/2018;