Hillsborough County Government logo or seal
Hillsborough County Government

Field Collector (#FLDCLRGENI) GENI
$13.38-$21.25 Hourly / $2,319.20-$3,683.33 Monthly / $27,830.40-$44,200.00 Yearly




JOB OVERVIEW

Performs investigative, enforcement and collection duties pertaining to delinquent tangible property taxes, tourist development taxes, occupational licenses, hazardous waste surcharge, or utility accounts.

MINIMUM QUALIFICATIONS

An Associate's or higher degree from an accredited college or university; and
Possession of a valid Driver License.

Or any equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Working knowledge of State Legislation affecting County licensing prerequisites.
  • Working knowledge of laws, regulations and rules affecting delinquent account investigations and collections.
  • Working knowledge of delinquent account investigation and collection techniques.
  • Working knowledge of geographical locations in Hillsborough County.
  • Ability to follow oral and written instructions.
  • Ability to work effectively with others.
  • Ability to understand and apply the provisions of ordinances and regulations.
  • Ability to prioritize work.
  • Ability to follow established procedures.
  • Ability to use a computer and related software.
  • Ability to work with antagonistic persons or the public under adverse conditions.
  • Ability to keep accurate records and complete reports.
  • Ability to work outside in a sub-tropical climate and adverse weather conditions.
  • Ability to safely operate a motor vehicle.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
  • Investigates and collects monies for delinquent tangible property taxes, tourist development taxes, occupational licenses, hazardous waste surcharge, or utilities accounts.
  • Performs mobile home registration and inspections for licensing purposes.
  • Conducts follow-up actions on taxpayers with delinquent accounts.
  • Reviews accounts receivables, payment schedules and prepares reports of past due accounts.
  • Conducts business inspections to determine status changes and adjustments to the occupational license rate.
  • Reviews utility accounts receivables to determine if deposits should be increased.
  • Responds to customer questions concerning their accounts.
  • Coordinates and performs internal or field investigations into past due or final accounts, insufficient funds checks, or other information for possible legal action.
  • Serves tax deed foreclosure notices.
  • Prepares and delivers notices of property sales for collection of delinquent taxes.
  • Collects cash payments and issues receipts.
  • Maintains records and prepares reports on collections and related activities.
  • Investigates changes in property ownership, deaths, insolvencies and other factors causing tax delinquencies and recommends final disposition of cases.
  • Pursues and investigates bankruptcies for collection once they have been discharged.
  • Performs other related duties as required.

CLASS: FLDCLRGENI; EST: 7/6/1998; REV: 1/17/2012;